{"id":30,"date":"2019-09-17T08:17:40","date_gmt":"2019-09-17T08:17:40","guid":{"rendered":"https:\/\/help.foosales.com\/docs\/documentation\/orders\/"},"modified":"2025-11-12T02:50:45","modified_gmt":"2025-11-12T09:50:45","slug":"objednavky","status":"publish","type":"docs","link":"https:\/\/help.foosales.com\/cs\/docs\/topics\/orders\/","title":{"rendered":"Objedn\u00e1vky"},"content":{"rendered":"<p>Typick\u00fd pracovn\u00ed postup p\u0159i zpracov\u00e1n\u00ed objedn\u00e1vky prost\u0159ednictv\u00edm FooSales je n\u00e1sleduj\u00edc\u00ed:<\/p>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>Objedn\u00e1vky se vytv\u00e1\u0159ej\u00ed p\u0159i zpracov\u00e1n\u00ed ko\u0161\u00edku p\u0159i placen\u00ed z aplikac\u00ed FooSales.<\/li>\n<li>Informace o produktu, ko\u0161\u00edku a z\u00e1kazn\u00edkovi jsou zabaleny a odesl\u00e1ny do va\u0161eho obchodu WooCommerce, kde je vygenerov\u00e1na nov\u00e1 objedn\u00e1vka a nastaveno jej\u00ed dokon\u010den\u00ed.<\/li>\n<li>WooCommerce pak provede standardn\u00ed funkce, jako je rozes\u00edl\u00e1n\u00ed e-mail\u016f s objedn\u00e1vkami, sni\u017eov\u00e1n\u00ed z\u00e1sob atd.<\/li>\n<li>Po odesl\u00e1n\u00ed objedn\u00e1vky otev\u0159e aplikace FooSales fakturu pro tisk (pokud nen\u00ed v nastaven\u00ed aplikace nakonfigurov\u00e1no, aby se tak ned\u011blo).<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<h2>Rychl\u00e9 odkazy<\/h2>\n<ul>\n<li><a href=\"https:\/\/help.foosales.com\/cs\/dokumenty\/temata\/objednavky\/#order-plugin-settings\">Nastaven\u00ed z\u00e1suvn\u00e9ho modulu Order<\/a><\/li>\n<li><a href=\"https:\/\/help.foosales.com\/cs\/dokumenty\/temata\/objednavky\/#creating-orders\">Vytv\u00e1\u0159en\u00ed objedn\u00e1vek<\/a><\/li>\n<li><a href=\"https:\/\/help.foosales.com\/cs\/dokumenty\/temata\/objednavky\/#viewing-orders\">Zobrazen\u00ed objedn\u00e1vek<\/a><\/li>\n<li><a href=\"https:\/\/help.foosales.com\/cs\/dokumenty\/temata\/objednavky\/#order-statuses\">Stavy objedn\u00e1vek<\/a><\/li>\n<li><a href=\"https:\/\/help.foosales.com\/cs\/dokumenty\/temata\/objednavky\/#continuing-orders\">Pokra\u010duj\u00edc\u00ed objedn\u00e1vky<\/a><\/li>\n<li><a href=\"https:\/\/help.foosales.com\/cs\/dokumenty\/temata\/objednavky\/#updating-orders\">Aktualizace objedn\u00e1vek<\/a><\/li>\n<li><a href=\"https:\/\/help.foosales.com\/cs\/dokumenty\/temata\/objednavky\/#reverting-orders\">Vracen\u00ed objedn\u00e1vek<\/a><\/li>\n<li><a href=\"https:\/\/help.foosales.com\/cs\/dokumenty\/temata\/objednavky\/#orders-receipts\">P\u0159\u00edjem objedn\u00e1vek<\/a><\/li>\n<li><a href=\"https:\/\/help.foosales.com\/cs\/dokumenty\/temata\/objednavky\/#processing-order-refunds\">Vr\u00e1cen\u00ed pen\u011bz za objedn\u00e1vku<\/a><\/li>\n<li><a href=\"https:\/\/help.foosales.com\/cs\/dokumenty\/temata\/objednavky\/#order-alerts\">Upozorn\u011bn\u00ed na objedn\u00e1vky<\/a><\/li>\n<li><a href=\"https:\/\/help.foosales.com\/cs\/dokumenty\/temata\/objednavky\/#viewing-orders-in-woocommerce\">Zobrazen\u00ed objedn\u00e1vek v WooCommerce<\/a><\/li>\n<\/ul>\n<h2>Nastaven\u00ed z\u00e1suvn\u00e9ho modulu Order<\/h2>\n<p>K dispozici je \u0159ada nastaven\u00ed z\u00e1suvn\u00e9ho modulu, kter\u00e1 ur\u010duj\u00ed, jak bude FooSales zpracov\u00e1vat va\u0161e objedn\u00e1vky WooCommerce. Chcete-li tato nastaven\u00ed zobrazit, p\u0159ihlaste se do sv\u00e9ho <strong>P\u0159\u00edstrojov\u00e1 deska WordPress<\/strong> a p\u0159ejd\u011bte na <strong>FooSales<\/strong> &gt; <strong>Nastaven\u00ed<\/strong> &gt; <strong>Objedn\u00e1vky<\/strong>.<\/p>\n<p class=\"notice\">Viz <a href=\"https:\/\/help.foosales.com\/cs\/dokumenty\/temata\/foosales-plugin\/nastaveni-zasuvnych-modulu\/#orders\">tento odd\u00edl<\/a> pro podrobn\u00fd p\u0159ehled jednotliv\u00fdch nastaven\u00ed.<\/p>\n<h2>Vytv\u00e1\u0159en\u00ed objedn\u00e1vek<\/h2>\n<p>Objedn\u00e1vky se vytv\u00e1\u0159ej\u00ed p\u0159i pokladn\u011b. Po dokon\u010den\u00ed procesu objedn\u00e1vky se FooSales p\u0159ipoj\u00ed k va\u0161emu obchodu WooCommerce a p\u0159ed\u00e1 informace o objedn\u00e1vce do WooCommerce, kter\u00fd pot\u00e9 vygeneruje standardn\u00ed objedn\u00e1vku WooCommerce. K objedn\u00e1vce se p\u0159id\u00e1 dal\u0161\u00ed meta, kter\u00e1 pom\u00e1h\u00e1 identifikovat objedn\u00e1vku jako transakci POS.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-55097 size-large\" src=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2023\/07\/IMG_1175-1024x691.jpg\" alt=\"FooSales Pokladn\u00ed obrazovka\" width=\"1024\" height=\"691\" title=\"\" srcset=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2023\/07\/IMG_1175-1024x691.jpg 1024w, https:\/\/help.foosales.com\/wp-content\/uploads\/2023\/07\/IMG_1175-300x202.jpg 300w, https:\/\/help.foosales.com\/wp-content\/uploads\/2023\/07\/IMG_1175-768x518.jpg 768w, https:\/\/help.foosales.com\/wp-content\/uploads\/2023\/07\/IMG_1175-1536x1036.jpg 1536w, https:\/\/help.foosales.com\/wp-content\/uploads\/2023\/07\/IMG_1175-2048x1382.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2>Zobrazen\u00ed objedn\u00e1vek<\/h2>\n<p>P\u0159ejd\u011bte na <strong>Objedn\u00e1vky<\/strong> zobrazit v\u0161echny objedn\u00e1vky. Na t\u00e9to obrazovce si m\u016f\u017eete prohl\u00e9dnout v\u0161echny POS, online, dokon\u010den\u00e9 a nedokon\u010den\u00e9 objedn\u00e1vky, denn\u00ed p\u0159ehledy a tak\u00e9 tisknout \u00fa\u010dtenky a stornovat nebo <a href=\"https:\/\/help.foosales.com\/cs\/dokumenty\/temata\/objednavky\/#processing-order-refunds\">objedn\u00e1vky na vr\u00e1cen\u00ed pen\u011bz<\/a>. K dispozici je tak\u00e9 vyhled\u00e1vac\u00ed pole, kde m\u016f\u017eete <strong>vyhled\u00e1v\u00e1n\u00ed<\/strong> pro objedn\u00e1vky, produkty nebo z\u00e1kazn\u00edky a mo\u017enost filtrov\u00e1n\u00ed objedn\u00e1vek.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-55134 size-large\" src=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_1242-1024x694.png\" alt=\"FooSales Obrazovka s \u00fadaji o objedn\u00e1vce\" width=\"1024\" height=\"694\" title=\"\" srcset=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_1242-1024x694.png 1024w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_1242-300x203.png 300w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_1242-768x521.png 768w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_1242-1536x1041.png 1536w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_1242-2048x1388.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>P\u0159i prohl\u00ed\u017een\u00ed objedn\u00e1vky m\u016f\u017eete tak\u00e9 zobrazit zp\u016fsob dopravy, dodac\u00ed adresu, faktura\u010dn\u00ed \u00fadaje a pozn\u00e1mky k objedn\u00e1vce.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-large wp-image-55136\" src=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_1243-1024x694.png\" alt=\"FooSales Obrazovka s \u00fadaji o objedn\u00e1vce\" width=\"1024\" height=\"694\" title=\"\" srcset=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_1243-1024x694.png 1024w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_1243-300x203.png 300w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_1243-768x521.png 768w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_1243-1536x1041.png 1536w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_1243-2048x1388.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2>Stavy objedn\u00e1vek<\/h2>\n<div class=\"ast-oembed-container\" style=\"height: 100%;\"><iframe title=\"Jak spravovat stavy objedn\u00e1vek v prodejn\u00edm m\u00edst\u011b FooSales pro WooCommerce\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/0_8VO9CERwo?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<p>Ve v\u00fdchoz\u00edm nastaven\u00ed je stav objedn\u00e1vky nastaven na hodnotu <strong>Kompletn\u00ed<\/strong> u pokladny. V\u00fdchoz\u00ed stav objedn\u00e1vky v\u0161ak m\u016f\u017eete zru\u0161it stisknut\u00edm \u0161ipky vedle tla\u010d\u00edtka . <strong>Odeslat<\/strong> a v\u00fdb\u011br jin\u00e9ho stavu objedn\u00e1vky.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-55098 size-large\" src=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2023\/07\/IMG_1176-1024x691.jpg\" alt=\"FooSales Mo\u017enosti stavu objedn\u00e1vky na obrazovce pokladny\" width=\"1024\" height=\"691\" title=\"\" srcset=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2023\/07\/IMG_1176-1024x691.jpg 1024w, https:\/\/help.foosales.com\/wp-content\/uploads\/2023\/07\/IMG_1176-300x202.jpg 300w, https:\/\/help.foosales.com\/wp-content\/uploads\/2023\/07\/IMG_1176-768x518.jpg 768w, https:\/\/help.foosales.com\/wp-content\/uploads\/2023\/07\/IMG_1176-1536x1036.jpg 1536w, https:\/\/help.foosales.com\/wp-content\/uploads\/2023\/07\/IMG_1176-2048x1382.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>FooSales podporuje v\u00fdchoz\u00ed stavy objedn\u00e1vek i jak\u00e9koli vlastn\u00ed stavy objedn\u00e1vek, kter\u00e9 lze vytvo\u0159it pomoc\u00ed placen\u00e9ho nebo bezplatn\u00e9ho pluginu pro vlastn\u00ed stavy objedn\u00e1vek. Zde je n\u011bkolik obl\u00edben\u00fdch p\u0159\u00edklad\u016f:<\/p>\n<ul>\n<li><a href=\"https:\/\/wordpress.org\/plugins\/ni-woocommerce-custom-order-status\/\" target=\"_blank\" rel=\"noopener\">Ni WooCommerce Stav zak\u00e1zky<\/a> (ZDARMA)<\/li>\n<li><a href=\"https:\/\/woocommerce.com\/products\/custom-order-status\/\" target=\"_blank\" rel=\"noopener\">Stav vlastn\u00ed objedn\u00e1vky<\/a><\/li>\n<li><a href=\"https:\/\/woocommerce.com\/products\/woocommerce-order-status-manager\/\" target=\"_blank\" rel=\"noopener\">WooCommerce Vlastn\u00ed spr\u00e1vce stavu objedn\u00e1vky<\/a><\/li>\n<\/ul>\n<p>Statusy objedn\u00e1vek pat\u0159\u00ed do dvou skupin, <strong>Dokon\u010deno<\/strong> a <strong>Ne\u00fapln\u00e9<\/strong>.<\/p>\n<h5>Ne\u00fapln\u00e9 stavy objedn\u00e1vek:<\/h5>\n<p>Pokud je p\u0159\u00edkaz nastaven na <strong>Ne\u00fapln\u00e9<\/strong> typu stavu objedn\u00e1vky, m\u016f\u017eete v objedn\u00e1vce pokra\u010dovat a bu\u010f ji aktualizovat (p\u0159id\u00e1vat a odeb\u00edrat polo\u017eky), nebo p\u0159ej\u00edt k pokladn\u011b a objedn\u00e1vku dokon\u010dit.<\/p>\n<ul>\n<li><strong>\u010cek\u00e1 se na platbu<\/strong> - Platbu lze prov\u00e9st bu\u010f prost\u0159ednictv\u00edm FooSales, nebo online.<\/li>\n<li><strong>Na po\u010dk\u00e1n\u00ed<\/strong> - \u010cek\u00e1 se na platbu<\/li>\n<li><strong>Zpracov\u00e1n\u00ed<\/strong> - Obvykle se pou\u017e\u00edv\u00e1, kdy\u017e je platba p\u0159ijata (zaplacena) a objedn\u00e1vka \u010dek\u00e1 na vy\u0159\u00edzen\u00ed.<\/li>\n<li><strong>Vlastn\u00ed stavy objedn\u00e1vek<\/strong> - P\u0159i vytv\u00e1\u0159en\u00ed vlastn\u00edho stavu objedn\u00e1vky m\u016f\u017eete obvykle nastavit, \u017ee se jedn\u00e1 o <strong>Ne\u00fapln\u00e9<\/strong> typ stavu objedn\u00e1vky<\/li>\n<\/ul>\n<h5>Stavy dokon\u010den\u00fdch objedn\u00e1vek:<\/h5>\n<p>Pokud je p\u0159\u00edkaz nastaven na <b>Dokon\u010deno<\/b> typu stavu objedn\u00e1vky, nelze ji\u017e objedn\u00e1vku p\u0159i pokladn\u011b upravovat. St\u00e1le v\u0161ak m\u016f\u017eete zm\u011bnit stav objedn\u00e1vky na stav \"Nedokon\u010den\u00e1\" a pot\u00e9 objedn\u00e1vku aktualizovat nebo v n\u00ed pokra\u010dovat.<\/p>\n<ul>\n<li><strong>Dokon\u010deno<\/strong> - Objedn\u00e1vka spln\u011bna a dokon\u010dena - nevy\u017eaduje \u017e\u00e1dn\u00e9 dal\u0161\u00ed kroky<\/li>\n<li><strong>Zru\u0161eno<\/strong> - Zru\u0161en\u00ed u\u017eivatelem administr\u00e1tora nebo z\u00e1kazn\u00edkem - z\u00e1soby jsou nav\u00fd\u0161eny, nen\u00ed nutn\u00e1 \u017e\u00e1dn\u00e1 dal\u0161\u00ed akce.<\/li>\n<li><strong>Vr\u00e1cen\u00e9 prost\u0159edky<\/strong> - Vr\u00e1ceno u\u017eivatelem s opr\u00e1vn\u011bn\u00edm administr\u00e1tora - nen\u00ed nutn\u00e1 \u017e\u00e1dn\u00e1 dal\u0161\u00ed akce<\/li>\n<\/ul>\n<p>Stav objedn\u00e1vky m\u016f\u017eete kdykoli upravit pomoc\u00ed tla\u010d\u00edtka <strong>FooSales Objedn\u00e1vky Obrazovka<\/strong>. To je velmi u\u017eite\u010dn\u00e9 p\u0159i pou\u017eit\u00ed vlastn\u00edch stav\u016f objedn\u00e1vky pro spr\u00e1vu p\u0159\u00edpravy pln\u011bn\u00ed objedn\u00e1vky (nap\u0159. <strong>Zpracov\u00e1n\u00ed<\/strong> &gt; <strong>Balen\u00ed<\/strong> &gt; <strong>Out for Deliver<\/strong> &gt; <strong>Kompletn\u00ed<\/strong>).<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-55137 size-large\" src=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_1245-1024x687.jpg\" alt=\"Zm\u011bna stavu objedn\u00e1vky v FooSales\" width=\"1024\" height=\"687\" title=\"\" srcset=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_1245-1024x687.jpg 1024w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_1245-300x201.jpg 300w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_1245-768x515.jpg 768w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_1245-1536x1030.jpg 1536w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_1245-2048x1374.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2>Pokra\u010duj\u00edc\u00ed objedn\u00e1vky<\/h2>\n<p>V FooSales lze kdykoli \"pokra\u010dovat\" v ne\u00fapln\u00e9 objedn\u00e1vce. Stisknut\u00edm mo\u017enosti pokra\u010dovat se objedn\u00e1vka p\u0159esune do ko\u0161\u00edku a umo\u017en\u00ed v\u00e1m upravit objedn\u00e1vku a pokra\u010dovat v procesu objedn\u00e1vky.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-55138 size-large\" src=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_09C70F1EABAA-1-1024x691.jpeg\" alt=\"\" width=\"1024\" height=\"691\" title=\"\" srcset=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_09C70F1EABAA-1-1024x691.jpeg 1024w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_09C70F1EABAA-1-300x202.jpeg 300w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_09C70F1EABAA-1-768x518.jpeg 768w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_09C70F1EABAA-1-1536x1036.jpeg 1536w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_09C70F1EABAA-1-2048x1382.jpeg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>M\u016f\u017eete pokra\u010dovat v objedn\u00e1vk\u00e1ch vytvo\u0159en\u00fdch v syst\u00e9mu FooSales nebo v objedn\u00e1vk\u00e1ch vytvo\u0159en\u00fdch online. To znamen\u00e1, \u017ee m\u016f\u017eete z\u00e1kazn\u00edk\u016fm umo\u017enit vytv\u00e1\u0159et objedn\u00e1vky online a platit osobn\u011b na va\u0161em fyzick\u00e9m m\u00edst\u011b, nebo mohou va\u0161i z\u00e1kazn\u00edci nakupovat v obchod\u011b a dokon\u010dit platbu online. V p\u0159\u00edpad\u011b druh\u00e9 mo\u017enosti, pokud je v\u00e1\u0161 z\u00e1kazn\u00edk nov\u00fdm z\u00e1kazn\u00edkem, je d\u016fle\u017eit\u00e9, abyste mu vytvo\u0159ili u\u017eivatelsk\u00fd profil a pou\u010dili ho o tom, jak si m\u00e1 zm\u011bnit heslo a p\u0159ihl\u00e1sit se online.<\/p>\n<h2>Aktualizace objedn\u00e1vek<\/h2>\n<p>Do st\u00e1vaj\u00edc\u00ed ne\u00fapln\u00e9 objedn\u00e1vky m\u016f\u017eete kdykoli p\u0159idat dal\u0161\u00ed polo\u017eky a pot\u00e9 objedn\u00e1vku ulo\u017eit do datab\u00e1ze WooCommerce pomoc\u00ed mo\u017enosti aktualizace. T\u00edmto postupem se stav objedn\u00e1vky nezm\u011bn\u00ed a objedn\u00e1vka neprojde procesem odbaven\u00ed. To je u\u017eite\u010dn\u00e9 p\u0159i generov\u00e1n\u00ed nab\u00eddek nebo p\u0159i spolupr\u00e1ci na objedn\u00e1vce s jin\u00fdm pokladn\u00edkem.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-55139 size-large\" src=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_24A2ED7C398D-1-1024x691.jpeg\" alt=\"\" width=\"1024\" height=\"691\" title=\"\" srcset=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_24A2ED7C398D-1-1024x691.jpeg 1024w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_24A2ED7C398D-1-300x202.jpeg 300w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_24A2ED7C398D-1-768x518.jpeg 768w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_24A2ED7C398D-1-1536x1036.jpeg 1536w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_24A2ED7C398D-1-2048x1382.jpeg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2>Vracen\u00ed objedn\u00e1vek<\/h2>\n<p>P\u0159i \u00faprav\u011b objedn\u00e1vky se m\u016f\u017eete vr\u00e1tit k p\u016fvodn\u00edmu obsahu objedn\u00e1vky v\u00fdb\u011brem mo\u017enosti <strong>Vr\u00e1tit<\/strong> tla\u010d\u00edtko. T\u00edm se objedn\u00e1vka vr\u00e1t\u00ed do p\u016fvodn\u00edho stavu, v jak\u00e9m byla p\u0159edt\u00edm, ne\u017e jste ji za\u010dali upravovat. Pokud nav\u00edc za\u010dnete objedn\u00e1vku upravovat a pot\u00e9 proces p\u0159eru\u0161\u00edte a vytvo\u0159\u00edte novou objedn\u00e1vku, FooSales v\u00e1s na to upozorn\u00ed a nab\u00eddne v\u00e1m mo\u017enost vr\u00e1tit p\u016fvodn\u00ed objedn\u00e1vku.<\/p>\n<h2>P\u0159\u00edjem objedn\u00e1vek<\/h2>\n<p>\u00da\u010dtenky lze vytisknout p\u0159\u00edmo z obrazovky objedn\u00e1vky p\u0159i prohl\u00ed\u017een\u00ed jednotliv\u00e9 objedn\u00e1vky. Aplikace FooSales obsahuj\u00ed tak\u00e9 mo\u017enost do\u010dasn\u00e9ho ulo\u017een\u00ed d\u00edl\u010d\u00edch objedn\u00e1vek. K ulo\u017een\u00fdm objedn\u00e1vk\u00e1m lze p\u0159istupovat prost\u0159ednictv\u00edm obrazovky Objedn\u00e1vky a vytisknout je p\u0159ed dokon\u010den\u00edm objedn\u00e1vky. D\u00edky tomu m\u016f\u017eete sv\u00fdm z\u00e1kazn\u00edk\u016fm poskytnout nap\u0159\u00edklad tisknutelnou cenovou nab\u00eddku nebo \u00fa\u010det za objedn\u00e1vku je\u0161t\u011b p\u0159ed jej\u00edm zaplacen\u00edm.\r\n\r\nOdkazujeme na<\/p>\n<p>Viz <a href=\"https:\/\/help.foosales.com\/cs\/dokumenty\/temata\/faktury-uctenky\/\">tento odd\u00edl<\/a> podrobn\u00fd p\u0159ehled o p\u0159\u00edjmech objedn\u00e1vek.<\/p>\n<h2 id=\"processing-order-refunds\">Vr\u00e1cen\u00ed pen\u011bz za objedn\u00e1vku<\/h2>\n<p>Objedn\u00e1vky lze refundovat bu\u010f v aplikaci WooCommerce, nebo prost\u0159ednictv\u00edm aplikac\u00ed FooSales.<\/p>\n<div class=\"ast-oembed-container\" style=\"height: 100%;\"><iframe title=\"Jak vystavovat n\u00e1hrady v FooSales Prodejn\u00ed m\u00edsto pro WooCommerce\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/CM_hyZjJPVk?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<p>&nbsp;<\/p>\n<ul>\n<li>Chcete-li tak u\u010dinit, p\u0159ejd\u011bte na <strong>Objedn\u00e1vky<\/strong> a vyberte p\u0159\u00edslu\u0161nou kartu <strong>objedn\u00e1vka<\/strong>.<\/li>\n<li>Vyberte <strong>Vr\u00e1cen\u00ed pen\u011bz<\/strong> zobrazen\u00e9 v doln\u00ed \u010d\u00e1sti obrazovky s informacemi o objedn\u00e1vce.<\/li>\n<li>M\u016f\u017eete zpracovat <strong>\u010d\u00e1ste\u010dn\u00e1 n\u00e1hrada v\u00fdb\u011brem konkr\u00e9tn\u00edch produkt\u016f a mno\u017estv\u00ed<\/strong> nebo <strong>pln\u00e1 n\u00e1hrada v\u00fdb\u011brem v\u0161ech produkt\u016f<\/strong>.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-55140 size-large\" src=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_4EB3B0A939E6-1-1024x691.jpeg\" alt=\"\" width=\"1024\" height=\"691\" title=\"\" srcset=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_4EB3B0A939E6-1-1024x691.jpeg 1024w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_4EB3B0A939E6-1-300x202.jpeg 300w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_4EB3B0A939E6-1-768x518.jpeg 768w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_4EB3B0A939E6-1-1536x1036.jpeg 1536w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_4EB3B0A939E6-1-2048x1382.jpeg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><strong>Potvr\u010fte<\/strong> \u017e\u00e1dost o vr\u00e1cen\u00ed pen\u011bz na adresu <strong>kompletn\u00ed<\/strong> vr\u00e1cen\u00ed pen\u011bz za objedn\u00e1vku.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-55141 size-large\" src=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_EFAF61CDCAC1-1-1024x691.jpeg\" alt=\"\" width=\"1024\" height=\"691\" title=\"\" srcset=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_EFAF61CDCAC1-1-1024x691.jpeg 1024w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_EFAF61CDCAC1-1-300x202.jpeg 300w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_EFAF61CDCAC1-1-768x518.jpeg 768w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_EFAF61CDCAC1-1-1536x1036.jpeg 1536w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_EFAF61CDCAC1-1-2048x1382.jpeg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>V dal\u0161\u00edm kroku m\u016f\u017eete zvolit <strong>dopln\u011bn\u00ed z\u00e1sob<\/strong> na <strong>vr\u00e1cen\u00e9 polo\u017eky<\/strong> v\u00fdb\u011brem <strong>polo\u017eka <\/strong>a<strong> mno\u017estv\u00ed<\/strong> doplnit z\u00e1soby pomoc\u00ed odpov\u00eddaj\u00edc\u00edho <strong>nahoru<\/strong> a <strong>\u0161ipky dol\u016f<\/strong>.<\/p>\n<h2>Upozorn\u011bn\u00ed na objedn\u00e1vky<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-55155\" src=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_1313.png\" alt=\"Sn\u00edmek obrazovky upozorn\u011bn\u00ed na objedn\u00e1vky FooSales\" width=\"1024\" height=\"712\" title=\"\"><\/p>\n<p>Aplikace FooSales POS m\u016f\u017eete nastavit tak, aby se automaticky zobrazilo upozorn\u011bn\u00ed na objedn\u00e1vku, kdy\u017e je objedn\u00e1vka zad\u00e1na prost\u0159ednictv\u00edm webov\u00fdch str\u00e1nek nebo jin\u00e9ho za\u0159\u00edzen\u00ed FooSales POS. Upozorn\u011bn\u00ed na objedn\u00e1vku lze nastavit tak, aby se zobrazovala na z\u00e1klad\u011b stavu objedn\u00e1vky nebo zp\u016fsobu dopravy, a lze je pou\u017e\u00edt k upozorn\u011bn\u00ed va\u0161eho t\u00fdmu, \u017ee je t\u0159eba objedn\u00e1vku p\u0159ipravit k vyzvednut\u00ed nebo doru\u010den\u00ed. Chcete-li zobrazit nastaven\u00ed upozorn\u011bn\u00ed na objedn\u00e1vky, p\u0159ihlaste se do sv\u00e9ho <strong>P\u0159\u00edstrojov\u00e1 deska WordPress<\/strong> a p\u0159ejd\u011bte na <strong>FooSales<\/strong> &gt; <strong>Nastaven\u00ed<\/strong> &gt; <strong>Objedn\u00e1vky<\/strong>. Pod\u00edvejte se pros\u00edm na <a href=\"https:\/\/help.foosales.com\/cs\/dokumenty\/temata\/foosales-plugin\/nastaveni-zasuvnych-modulu\/#order-settings\">Objedn\u00e1vky<\/a> podrobn\u00fd p\u0159ehled jednotliv\u00fdch nastaven\u00ed.<\/p>\n<h2>Zobrazen\u00ed objedn\u00e1vek v WooCommerce<\/h2>\n<p class=\"notice\"><a href=\"https:\/\/docs.woocommerce.com\/document\/managing-orders\/\" rel=\"nofollow noopener\" target=\"_blank\">Dal\u0161\u00ed informace o spr\u00e1v\u011b objedn\u00e1vek v WooCommerce<\/a><\/p>\n<p>Objedn\u00e1vky POS se zobrazuj\u00ed na str\u00e1nce spr\u00e1vy objedn\u00e1vek WooCommerce. Chcete-li tyto objedn\u00e1vky zobrazit, p\u0159ejd\u011bte na str\u00e1nku <strong>WooCommerce<\/strong> &gt; <strong>Objedn\u00e1vky<\/strong> v p\u0159\u00edstrojov\u00e9 desce WordPress.<\/p>\n<p data-wp-editing=\"1\">Pomoc\u00ed poskytnut\u00fdch filtr\u016f lze zak\u00e1zky filtrovat podle. <strong>typ objedn\u00e1vky<\/strong> (pouze online nebo POS), <strong>typ platby<\/strong>\u00a0nebo <strong>pokladn\u00ed<\/strong> kter\u00fd objedn\u00e1vku zpracoval.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-54478 size-full\" src=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/Screenshot-2021-11-08-at-10.00.50.png\" alt=\"\" width=\"1448\" height=\"720\" title=\"\" srcset=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/Screenshot-2021-11-08-at-10.00.50.png 1448w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/Screenshot-2021-11-08-at-10.00.50-300x149.png 300w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/Screenshot-2021-11-08-at-10.00.50-1024x509.png 1024w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/Screenshot-2021-11-08-at-10.00.50-768x382.png 768w\" sizes=\"(max-width: 1448px) 100vw, 1448px\" \/><\/p>\n<p data-wp-editing=\"1\">Aplikace FooSales maj\u00ed tak\u00e9 mo\u017enost do\u010dasn\u011b ukl\u00e1dat objedn\u00e1vky. Po ulo\u017een\u00ed je lze zobrazit v sekci Objedn\u00e1vky jako \"Nedokon\u010den\u00e9 objedn\u00e1vky\". V p\u0159id\u00e1v\u00e1n\u00ed polo\u017eek do ulo\u017een\u00e9 objedn\u00e1vky m\u016f\u017eete pokra\u010dovat nebo p\u0159ej\u00edt k platb\u011b stisknut\u00edm tla\u010d\u00edtka \"Pokra\u010dovat\".<\/p>","protected":false},"featured_media":0,"parent":14,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_tag":[232,55,175,61,63,56,30],"class_list":["post-30","docs","type-docs","status-publish","hentry","doc_tag-cashier","doc_tag-filter","doc_tag-latest-orders","doc_tag-orders","doc_tag-refunds","doc_tag-search","doc_tag-woocommerce"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/help.foosales.com\/cs\/wp-json\/wp\/v2\/docs\/30","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.foosales.com\/cs\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.foosales.com\/cs\/wp-json\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/help.foosales.com\/cs\/wp-json\/wp\/v2\/comments?post=30"}],"version-history":[{"count":1,"href":"https:\/\/help.foosales.com\/cs\/wp-json\/wp\/v2\/docs\/30\/revisions"}],"predecessor-version":[{"id":55979,"href":"https:\/\/help.foosales.com\/cs\/wp-json\/wp\/v2\/docs\/30\/revisions\/55979"}],"up":[{"embeddable":true,"href":"https:\/\/help.foosales.com\/cs\/wp-json\/wp\/v2\/docs\/14"}],"next":[{"title":"Pokladna","link":"https:\/\/help.foosales.com\/cs\/docs\/topics\/checkout\/","href":"https:\/\/help.foosales.com\/cs\/wp-json\/wp\/v2\/docs\/32"}],"prev":[{"title":"Z\u00e1kazn\u00edci","link":"https:\/\/help.foosales.com\/cs\/docs\/topics\/customers\/","href":"https:\/\/help.foosales.com\/cs\/wp-json\/wp\/v2\/docs\/29"}],"wp:attachment":[{"href":"https:\/\/help.foosales.com\/cs\/wp-json\/wp\/v2\/media?parent=30"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.foosales.com\/cs\/wp-json\/wp\/v2\/doc_tag?post=30"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}