{"id":481,"date":"2019-11-01T07:46:36","date_gmt":"2019-11-01T07:46:36","guid":{"rendered":"https:\/\/help.foosales.com\/docs\/frequently-asked-questions\/setup\/im-unable-to-access-foosales-due-to-a-xml-rpc-file-access-error\/"},"modified":"2022-06-07T13:52:30","modified_gmt":"2022-06-07T19:52:30","slug":"no-puedo-acceder-a-foosales-debido-a-un-error-de-acceso-al-archivo-xml-rpc","status":"publish","type":"docs","link":"https:\/\/help.foosales.com\/es\/docs\/frequently-asked-questions\/setup\/im-unable-to-access-foosales-due-to-a-xml-rpc-file-access-error\/","title":{"rendered":"No puedo acceder a FooSales debido a un error de acceso al archivo XML-RPC?"},"content":{"rendered":"<p>En <strong>FooSales iPad<\/strong> y <strong>Aplicaciones para tabletas Android<\/strong> conectarse a su tienda utilizando el <strong>API REST DE FooSales<\/strong> (primario) o <strong>WordPress XML-RPC<\/strong> (secundario). REST API es el m\u00e9todo de conexi\u00f3n preferido, ya que suele ser m\u00e1s estable y seguro que XML-RPC.\u00a0<span style=\"font-weight: 400;\">Si el\u00a0<strong>API REST<\/strong> no es accesible, la aplicaci\u00f3n intentar\u00e1 conectarse utilizando\u00a0<strong>XML-RPC<\/strong> como alternativa. FooSales utiliza el <strong>XML-RPC<\/strong> para los fines previstos, sin embargo, los spammers a menudo utilizan este archivo para fines nefastos. Por ello, algunos proveedores de alojamiento o plugins de seguridad pueden considerar sospechoso el aumento de peticiones al servidor a trav\u00e9s de este archivo y bloquear el acceso de la aplicaci\u00f3n FooSales a este archivo. <strong>XML-RPC<\/strong> archivo.<\/span><\/p>\n<p>En primer lugar, debe asegurarse de que su sitio web <strong>API REST<\/strong> es accesible introduciendo la siguiente direcci\u00f3n en su navegador web: 'www.YOURWEBSITE.com\/wp-json\/foosales\/v4'<br \/>\nDeber\u00eda ver una pantalla que muestra un c\u00f3digo que empieza por <code style=\"background-color: #fff2e0;\">{\"namespace\": \"foosales\\\/v2\", \"routes\":<\/code> en lugar de una p\u00e1gina de error como <em>404 archivo no encontrado<\/em> lo que indica que algo va mal en la configuraci\u00f3n de su servidor o en el <strong>API REST<\/strong> est\u00e1 bloqueado.<\/p>\n<p>Si tiene un <strong>CAPTCHA<\/strong> o un plugin relacionado con la seguridad instalado en su sitio web, como por ejemplo <strong>Wordfence <\/strong>o<strong> Seguridad iThemes,<\/strong>\u00a0desact\u00edvalo temporalmente e intenta conectarte de nuevo a la aplicaci\u00f3n FooSales. Si puedes conectarte, entonces el plugin estaba bloqueando el acceso y tendr\u00e1 que ser desactivado permanentemente o configurado de forma diferente.<\/p>\n<p>Tambi\u00e9n puede pedir a su empresa de alojamiento que confirme que no existen restricciones de seguridad en el archivo 'xmlrpc.php' que forma parte de WordPress y <span style=\"font-weight: 400;\">avise si la direcci\u00f3n IP de su dispositivo ha sido bloqueada para conectarse a su sitio.<\/span><\/p>\n<p>Si sigue teniendo problemas, p\u00f3ngase en contacto con <a href=\"http:\/\/www.foosales.com\/support\/?subject=XML-RPC Connectivity Issues\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">FooSales Asistencia t\u00e9cnica<\/span><\/a> e incluya tantos detalles como sea posible para que podamos responderle con otras posibles soluciones<span style=\"font-weight: 400;\">.<\/span><\/p>","protected":false},"featured_media":0,"parent":143,"menu_order":5,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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problemas para conectarme a FooSales?","link":"https:\/\/help.foosales.com\/es\/docs\/frequently-asked-questions\/setup\/im-having-trouble-logging-into-foosales\/","href":"https:\/\/help.foosales.com\/es\/wp-json\/wp\/v2\/docs\/482"}],"prev":[{"title":"\u00bfC\u00f3mo configuro FooSales para que funcione con un servidor NGINX?","link":"https:\/\/help.foosales.com\/es\/docs\/frequently-asked-questions\/setup\/how-do-i-configure-foosales-to-work-with-an-nginx-server\/","href":"https:\/\/help.foosales.com\/es\/wp-json\/wp\/v2\/docs\/1132"}],"wp:attachment":[{"href":"https:\/\/help.foosales.com\/es\/wp-json\/wp\/v2\/media?parent=481"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.foosales.com\/es\/wp-json\/wp\/v2\/doc_tag?post=481"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}