{"id":54395,"date":"2021-09-13T10:58:21","date_gmt":"2021-09-13T16:58:21","guid":{"rendered":"https:\/\/help.foosales.com\/?post_type=docs&#038;p=54395"},"modified":"2025-01-02T06:41:38","modified_gmt":"2025-01-02T13:41:38","slug":"por-que-aparece-un-error-de-red-al-intentar-conectarme-a-mi-tienda","status":"publish","type":"docs","link":"https:\/\/help.foosales.com\/es\/docs\/frequently-asked-questions\/errors\/why-do-i-get-a-network-error-when-trying-to-connect-to-my-store\/","title":{"rendered":"\u00bfPor qu\u00e9 aparece un error de red al intentar conectarme a mi tienda?"},"content":{"rendered":"<p>Si recibe un <strong>error de red<\/strong> cuando <strong>conectarse a su tienda<\/strong>puede que haya una configuraci\u00f3n del servidor que impida que se env\u00ede la solicitud o puede que se haya producido alg\u00fan otro error en su back-end WordPress.<\/p>\n<p>Para comprobar si se ha producido un error de WordPress que haya provocado el fallo de la conexi\u00f3n, puede abrir el panel de administraci\u00f3n de WordPress y navegar hasta <strong>WooCommerce <\/strong>-&gt;<strong> Estado <\/strong>-&gt;<strong> Registros<\/strong> y consulte las \u00faltimas <a href=\"https:\/\/woocommerce.com\/document\/finding-php-error-logs\/#woocommerce-fatal-errors-log\" target=\"_blank\" rel=\"noopener\">registro de errores fatales<\/a>. A partir de ah\u00ed, deber\u00eda ser capaz de ver si hay alg\u00fan error relacionado con FooSales o posiblemente un conflicto con otro plugin. Si no hay errores o nada que parezca relacionado con FooSales, entonces podr\u00eda haber una configuraci\u00f3n del servidor que impida el env\u00edo de la solicitud.<\/p>\n<p>FooSales se conecta a su tienda desde un dominio diferente al suyo (<em>https:\/\/web.foosales.com<\/em>). Las solicitudes entre diferentes dominios se conocen como <strong>peticiones de compartici\u00f3n de recursos entre or\u00edgenes (CORS)<\/strong>. Su servidor deber\u00e1 permitir espec\u00edficamente este tipo de peticiones. Normalmente los servidores ya est\u00e1n configurados para aceptar estas peticiones y devolver la respuesta con las cabeceras apropiadas, pero algunos servidores pueden estar configurados para bloquearlas. Su navegador <strong>impedir la solicitud<\/strong> de completarse si la respuesta no tiene el valor <strong>encabezados obligatorios<\/strong>.<\/p>\n<p>Su servidor debe devolver un <strong>Cabecera Access-Control-Allow-Origin<\/strong> que permite a FooSales publicar datos en tu tienda. Puede intentar a\u00f1adir el siguiente c\u00f3digo al tema WordPress de <strong>funciones.php<\/strong> para ver si cambia algo:<\/p>\n<pre>function add_foosales_cors_http_header(){\r\n    header(\"Access-Control-Allow-Origin: https:\/\/web.foosales.com\");\r\n}\r\nadd_action('init','add_foosales_cors_http_header');<\/pre>\n<p>Puede probar a utilizar\u00a0<strong>https:\/\/web.foosales.com<\/strong> o simplemente <strong>*<\/strong> (un asterisco que permite cualquier origen) como valor de origen.<\/p>\n<p>Si el c\u00f3digo anterior no funciona, deber\u00eda poder ver si este encabezado est\u00e1 habilitado o no y cu\u00e1l es su valor si tiene acceso a la configuraci\u00f3n de su servidor. Tambi\u00e9n puede ponerse en contacto con su <strong>administrador del servidor<\/strong> o <strong>alojamiento web<\/strong> preguntar sobre permitir <strong>solicitudes de API REST entre dominios<\/strong> para FooSales. Algunos navegadores tambi\u00e9n tienen ajustes que puedes modificar para permitir estas solicitudes para FooSales. Alternativamente, puede utilizar un <strong>servidor proxy<\/strong> que garantiza que todas las cabeceras correctas se establecen y se devuelven entre su sitio web y FooSales.<\/p>","protected":false},"featured_media":0,"parent":485,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_tag":[98,101,102,103,104,105,106,107,108,109,110,21,16],"class_list":["post-54395","docs","type-docs","status-publish","hentry","doc_tag-api","doc_tag-blocked","doc_tag-cors","doc_tag-cross-origin","doc_tag-headers","doc_tag-network-error","doc_tag-permission","doc_tag-post","doc_tag-proxy","doc_tag-request","doc_tag-rest","doc_tag-rest-api","doc_tag-web-app"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/help.foosales.com\/es\/wp-json\/wp\/v2\/docs\/54395","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.foosales.com\/es\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.foosales.com\/es\/wp-json\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/help.foosales.com\/es\/wp-json\/wp\/v2\/comments?post=54395"}],"version-history":[{"count":0,"href":"https:\/\/help.foosales.com\/es\/wp-json\/wp\/v2\/docs\/54395\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/help.foosales.com\/es\/wp-json\/wp\/v2\/docs\/485"}],"next":[{"title":"\u00bfPor qu\u00e9 aparece un error de red al enviar un pedido?","link":"https:\/\/help.foosales.com\/es\/docs\/frequently-asked-questions\/errors\/why-do-i-get-a-network-error-when-submitting-an-order\/","href":"https:\/\/help.foosales.com\/es\/wp-json\/wp\/v2\/docs\/1123"}],"prev":[{"title":"Tengo dificultades para escanear c\u00f3digos de barras.","link":"https:\/\/help.foosales.com\/es\/docs\/frequently-asked-questions\/errors\/experiencing-difficulties-scanning-barcodes\/","href":"https:\/\/help.foosales.com\/es\/wp-json\/wp\/v2\/docs\/487"}],"wp:attachment":[{"href":"https:\/\/help.foosales.com\/es\/wp-json\/wp\/v2\/media?parent=54395"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.foosales.com\/es\/wp-json\/wp\/v2\/doc_tag?post=54395"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}