{"id":29,"date":"2019-09-17T08:17:34","date_gmt":"2019-09-17T08:17:34","guid":{"rendered":"https:\/\/help.foosales.com\/docs\/documentation\/customers\/"},"modified":"2025-03-04T16:17:22","modified_gmt":"2025-03-04T23:17:22","slug":"clients","status":"publish","type":"docs","link":"https:\/\/help.foosales.com\/fr\/docs\/topics\/customers\/","title":{"rendered":"Clients"},"content":{"rendered":"<p>Les clients affich\u00e9s ou cr\u00e9\u00e9s dans les applications FooSales sont stock\u00e9s en tant que clients WooCommerce dans la base de donn\u00e9es de votre site web. Les clients peuvent \u00eatre cr\u00e9\u00e9s et consult\u00e9s \u00e0 partir des applications FooSales et de la zone d'administration de votre boutique WooCommerce.<\/p>\n<p class=\"notice\">Les clients de WooCommerce sont essentiellement des utilisateurs de WordPress ayant le r\u00f4le d'utilisateur \"client\". Si vous ne connaissez pas encore WordPress, vous pouvez en savoir plus sur les points suivants <a href=\"https:\/\/wordpress.org\/support\/article\/users-add-new-screen\/\" target=\"_blank\" rel=\"noopener\">Utilisateurs de WordPress<\/a><a href=\"https:\/\/docs.woocommerce.com\/document\/managing-products\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">.<\/a><\/p>\n<p>L'application web et les applications pour tablettes partagent la m\u00eame interface \u00e0 des fins de coh\u00e9rence et toutes les applications de FooSales vous permettent de cr\u00e9er\/modifier des clients et de lier un client \u00e0 de nouvelles commandes.<\/p>\n<h2>Liens rapides<\/h2>\n<ul>\n<li><a href=\"https:\/\/help.foosales.com\/fr\/documents\/themes\/clients\/#create-new-customers\">Cr\u00e9er de nouveaux clients<\/a><\/li>\n<li><a href=\"https:\/\/help.foosales.com\/fr\/documents\/themes\/clients\/#customer-orders\">Commandes des clients<\/a><\/li>\n<li><a href=\"https:\/\/help.foosales.com\/fr\/documents\/themes\/clients\/#customer-search\">Rechercher un client<\/a><\/li>\n<\/ul>\n<h2>Cr\u00e9er de nouveaux clients<\/h2>\n<p>Aller \u00e0 <strong>Menu<\/strong> &gt; <strong>Clients<\/strong> pour afficher la section sur la gestion des clients.<\/p>\n<p>Vous pouvez cr\u00e9er de nouveaux clients \u00e0 partir des applications FooSales. L'utilisateur sera ensuite stock\u00e9 en tant que client WooCommerce sur votre site. Le pr\u00e9nom, le nom et l'adresse \u00e9lectronique sont des champs obligatoires. L'adresse de facturation et l'adresse de livraison peuvent \u00eatre saisies si n\u00e9cessaire. N'oubliez pas que les taux de taxe appliqu\u00e9s \u00e0 une commande sont bas\u00e9s sur le pays et l'\u00e9tat de l'utilisateur. Si le champ n'est pas renseign\u00e9, les taux de taxe par d\u00e9faut seront appliqu\u00e9s.<\/p>\n<p>Pour cr\u00e9er un nouveau client, veuillez s\u00e9lectionner <strong>Cr\u00e9er un nouveau client<\/strong> et remplissez les champs n\u00e9cessaires, puis s\u00e9lectionnez l'option <strong>Cr\u00e9er<\/strong> de l'entreprise. Vous pouvez \u00e9galement <strong>Editer <\/strong>les d\u00e9tails d'un client en s\u00e9lectionnant le client dans la barre lat\u00e9rale et en apportant les modifications n\u00e9cessaires avant de cliquer sur le bouton <strong>Mise \u00e0 jour<\/strong> bouton.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-55049 size-large\" src=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_0F70E20E678A-1-1024x691.jpeg\" alt=\"Voir les clients\" width=\"1024\" height=\"691\" title=\"\" srcset=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_0F70E20E678A-1-1024x691.jpeg 1024w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_0F70E20E678A-1-300x202.jpeg 300w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_0F70E20E678A-1-768x518.jpeg 768w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_0F70E20E678A-1-1536x1036.jpeg 1536w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_0F70E20E678A-1-2048x1382.jpeg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2>Commandes des clients<\/h2>\n<p>Les clients peuvent \u00eatre cr\u00e9\u00e9s \u00e0 la vol\u00e9e lors de la r\u00e9alisation d'une commande. Veillez \u00e0 sp\u00e9cifier le pays et l'\u00e9tat corrects afin de garantir l'application du taux de taxe appropri\u00e9. Vous pouvez \u00e9galement effectuer le paiement en utilisant le client invit\u00e9 standard.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-55050 size-large\" src=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_1E610318AFD4-1-1024x691.jpeg\" alt=\"Cr\u00e9er un nouveau client\" width=\"1024\" height=\"691\" title=\"\" srcset=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_1E610318AFD4-1-1024x691.jpeg 1024w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_1E610318AFD4-1-300x202.jpeg 300w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_1E610318AFD4-1-768x518.jpeg 768w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_1E610318AFD4-1-1536x1036.jpeg 1536w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_1E610318AFD4-1-2048x1382.jpeg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>Lors de l'affichage de la <strong>Commandes<\/strong>Dans le cas d'une commande, vous pouvez visualiser le client associ\u00e9 \u00e0 la commande. Pour afficher le profil du client, il suffit de cliquer sur le client affich\u00e9 \u00e0 l'\u00e9cran.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-55134 size-large\" src=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_1242-1024x694.png\" alt=\"FooSales \u00c9cran des d\u00e9tails de la commande\" width=\"1024\" height=\"694\" title=\"\" srcset=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_1242-1024x694.png 1024w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_1242-300x203.png 300w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_1242-768x521.png 768w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_1242-1536x1041.png 1536w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/IMG_1242-2048x1388.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2>Recherche de clients<\/h2>\n<p>Vous pouvez rechercher un client lorsque <a href=\"https:\/\/help.foosales.com\/fr\/documents\/themes\/clients\/#customer-orders\">la s\u00e9lection d'un client lors du traitement d'une commande<\/a> ou par l'interm\u00e9diaire du <strong>Clients<\/strong> section.<\/p>","protected":false},"featured_media":0,"parent":14,"menu_order":7,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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