{"id":29,"date":"2019-09-17T08:17:34","date_gmt":"2019-09-17T08:17:34","guid":{"rendered":"https:\/\/help.foosales.com\/docs\/documentation\/customers\/"},"modified":"2026-07-24T14:38:27","modified_gmt":"2026-07-24T20:38:27","slug":"clients","status":"publish","type":"docs","link":"https:\/\/help.foosales.com\/fr\/docs\/topics\/customers\/","title":{"rendered":"Clients"},"content":{"rendered":"<p>Les clients affich\u00e9s ou cr\u00e9\u00e9s dans les applications FooSales sont stock\u00e9s en tant que clients WooCommerce dans la base de donn\u00e9es de votre site web. Les clients peuvent \u00eatre cr\u00e9\u00e9s et consult\u00e9s \u00e0 partir des applications FooSales et de la zone d'administration de votre boutique WooCommerce.<\/p>\n<p class=\"notice\">Les clients de WooCommerce sont essentiellement des utilisateurs de WordPress ayant le r\u00f4le d'utilisateur \"client\". Si vous ne connaissez pas encore WordPress, vous pouvez en savoir plus sur les points suivants <a href=\"https:\/\/wordpress.org\/support\/article\/users-add-new-screen\/\" target=\"_blank\" rel=\"noopener\">Utilisateurs de WordPress<\/a><a href=\"https:\/\/docs.woocommerce.com\/document\/managing-products\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">.<\/a><\/p>\n<p>The FooSales apps allow you to create\/edit customers and link a customer to new orders.<\/p>\n<h2>Liens rapides<\/h2>\n<ul>\n<li><a href=\"https:\/\/help.foosales.com\/fr\/documents\/themes\/clients\/#create-new-customers\">Cr\u00e9er de nouveaux clients<\/a><\/li>\n<li><a href=\"https:\/\/help.foosales.com\/fr\/documents\/themes\/clients\/#customer-orders\">Commandes des clients<\/a><\/li>\n<li><a href=\"https:\/\/help.foosales.com\/fr\/documents\/themes\/clients\/#customer-search\">Rechercher un client<\/a><\/li>\n<\/ul>\n<h2>Cr\u00e9er de nouveaux clients<\/h2>\n<p>Aller \u00e0 <strong>Menu<\/strong> &gt; <strong>Clients<\/strong> pour afficher la section sur la gestion des clients.<\/p>\n<p>You can create new customers from within the FooSales apps. The user will then be stored as a WooCommerce customer within your site. The first name, last name and email address are required fields and the billing address and shipping address can be entered as needed. Please keep in mind, the tax rates that are applied to an order are based on the user&#8217;s country, state and postal code if your WooCommerce store calculates tax based on the customer&#8217;s billing or shipping address. If left empty, the default store location tax rates will be applied.<\/p>\n<p>Pour cr\u00e9er un nouveau client, veuillez s\u00e9lectionner <strong>Cr\u00e9er un nouveau client<\/strong> et remplissez les champs n\u00e9cessaires, puis s\u00e9lectionnez l'option <strong>Cr\u00e9er<\/strong> de l'entreprise. Vous pouvez \u00e9galement <strong>Editer <\/strong>les d\u00e9tails d'un client en s\u00e9lectionnant le client dans la barre lat\u00e9rale et en apportant les modifications n\u00e9cessaires avant de cliquer sur le bouton <strong>Mise \u00e0 jour<\/strong> bouton.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-56357 size-large\" src=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/Screenshot-2026-07-24-at-13.32.30-1024x646.png\" alt=\"\" width=\"1024\" height=\"646\" title=\"\" srcset=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/Screenshot-2026-07-24-at-13.32.30-1024x646.png 1024w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/Screenshot-2026-07-24-at-13.32.30-300x189.png 300w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/Screenshot-2026-07-24-at-13.32.30-768x485.png 768w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/Screenshot-2026-07-24-at-13.32.30-1536x969.png 1536w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/Screenshot-2026-07-24-at-13.32.30-2048x1293.png 2048w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/Screenshot-2026-07-24-at-13.32.30-18x12.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2>Commandes des clients<\/h2>\n<p>Les clients peuvent \u00eatre cr\u00e9\u00e9s \u00e0 la vol\u00e9e lors de la r\u00e9alisation d'une commande. Veillez \u00e0 sp\u00e9cifier le pays et l'\u00e9tat corrects afin de garantir l'application du taux de taxe appropri\u00e9. Vous pouvez \u00e9galement effectuer le paiement en utilisant le client invit\u00e9 standard.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-56358 size-large\" src=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/Screenshot-2026-07-24-at-13.36.12-1024x646.png\" alt=\"\" width=\"1024\" height=\"646\" title=\"\" srcset=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/Screenshot-2026-07-24-at-13.36.12-1024x646.png 1024w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/Screenshot-2026-07-24-at-13.36.12-300x189.png 300w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/Screenshot-2026-07-24-at-13.36.12-768x484.png 768w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/Screenshot-2026-07-24-at-13.36.12-1536x969.png 1536w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/Screenshot-2026-07-24-at-13.36.12-2048x1292.png 2048w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/Screenshot-2026-07-24-at-13.36.12-18x12.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>Lors de l'affichage de la <strong>Commandes<\/strong>Dans le cas d'une commande, vous pouvez visualiser le client associ\u00e9 \u00e0 la commande. Pour afficher le profil du client, il suffit de cliquer sur le client affich\u00e9 \u00e0 l'\u00e9cran.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-56359 size-large\" src=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/Screenshot-2026-07-24-at-13.37.51-1024x646.png\" alt=\"\" width=\"1024\" height=\"646\" title=\"\" srcset=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/Screenshot-2026-07-24-at-13.37.51-1024x646.png 1024w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/Screenshot-2026-07-24-at-13.37.51-300x189.png 300w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/Screenshot-2026-07-24-at-13.37.51-768x484.png 768w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/Screenshot-2026-07-24-at-13.37.51-1536x968.png 1536w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/Screenshot-2026-07-24-at-13.37.51-2048x1291.png 2048w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/Screenshot-2026-07-24-at-13.37.51-18x12.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2>Recherche de clients<\/h2>\n<p>Vous pouvez rechercher un client lorsque <a href=\"https:\/\/help.foosales.com\/fr\/documents\/themes\/clients\/#customer-orders\">la s\u00e9lection d'un client lors du traitement d'une commande<\/a> ou par l'interm\u00e9diaire du <strong>Clients<\/strong> section.<\/p>","protected":false},"featured_media":0,"parent":14,"menu_order":7,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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