{"id":54307,"date":"2021-07-28T09:16:42","date_gmt":"2021-07-28T15:16:42","guid":{"rendered":"https:\/\/help.foosales.com\/docs\/frequently-asked-questions\/using-foosales\/why-cant-i-print-receipts-on-my-bluetooth-thermal-printer\/"},"modified":"2021-07-29T06:33:11","modified_gmt":"2021-07-29T12:33:11","slug":"pourquoi-ne-puis-je-pas-imprimer-des-recus-sur-mon-imprimante-thermique-bluetooth","status":"publish","type":"docs","link":"https:\/\/help.foosales.com\/fr\/docs\/frequently-asked-questions\/using-foosales\/why-cant-i-print-receipts-on-my-bluetooth-thermal-printer\/","title":{"rendered":"Pourquoi ne puis-je pas imprimer des re\u00e7us sur mon imprimante thermique Bluetooth ?"},"content":{"rendered":"<p>Lorsque vous essayez d'imprimer un re\u00e7u \u00e0 l'aide d'une imprimante thermique Bluetooth (telle que la Star Micronics TSP650II) sur un iPad, vous pouvez rencontrer un probl\u00e8me : l'imprimante est connect\u00e9e \u00e0 l'application FooSales via les param\u00e8tres Bluetooth de l'iPad, mais l'application FooSales n'ouvre que la fen\u00eatre de dialogue AirPrint au lieu d'imprimer le re\u00e7u imm\u00e9diatement. La raison de ce probl\u00e8me est probablement due au fait que l'imprimante n'est pas connect\u00e9e \u00e0 l'application FooSales via les param\u00e8tres Bluetooth de l'iPad. <strong>Connexion automatique<\/strong> est d\u00e9sactiv\u00e9.<\/p>\n<p>Pour v\u00e9rifier si\u00a0<strong>Connexion automatique<\/strong> est activ\u00e9e ou d\u00e9sactiv\u00e9e, tournez l'imprimante <em>\u00e9teint<\/em> puis, en tenant le <strong>Alimentation<\/strong> de l'imprimante, tournez-la dans le sens des aiguilles d'une montre. <em>sur<\/em> \u00e0 nouveau. L'imprimante g\u00e9n\u00e8re une impression de tous les param\u00e8tres de l'imprimante.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-large wp-image-54312\" src=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/07\/star_printer_settings-768x1024.jpg\" alt=\"\" width=\"768\" height=\"1024\" title=\"\" srcset=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/07\/star_printer_settings-768x1024.jpg 768w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/07\/star_printer_settings-225x300.jpg 225w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/07\/star_printer_settings.jpg 960w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/p>\n<p>Si\u00a0<strong>Connexion automatique<\/strong> est d\u00e9sactiv\u00e9, vous pouvez activer le param\u00e8tre en effectuant l'une des op\u00e9rations suivantes :<\/p>\n<ul>\n<li>T\u00e9l\u00e9charger le <a href=\"https:\/\/apps.apple.com\/app\/star-setting-utility\/id667867619\" target=\"_blank\" rel=\"noopener nofollow\">Star Setting Utility app<\/a> \u00e0 partir de l'App Store du Apple<\/li>\n<li>Utilisez un trombone ou une \u00e9pingle pour appuyer sur le bouton de r\u00e9initialisation de l'imprimante pendant environ 5 secondes jusqu'\u00e0 ce qu'elle se r\u00e9initialise.<\/li>\n<\/ul>\n<p>Vous pouvez suivre les m\u00eames \u00e9tapes que celles mentionn\u00e9es ci-dessus pour v\u00e9rifier si <strong>Connexion automatique<\/strong> est maintenant activ\u00e9e. Il se peut que l'imprimante doive \u00eatre reconnect\u00e9e \u00e0 l'iPad dans les param\u00e8tres de l'imprimante Bluetooth de l'iPad. Apr\u00e8s cela, vous devriez pouvoir imprimer des re\u00e7us dans l'application FooSales.<\/p>","protected":false},"featured_media":0,"parent":458,"menu_order":12,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_tag":[92,45,223,221,76,222,13],"class_list":["post-54307","docs","type-docs","status-publish","hentry","doc_tag-bluetooth","doc_tag-error","doc_tag-ios","doc_tag-ipad","doc_tag-printing","doc_tag-receipt","doc_tag-star"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/help.foosales.com\/fr\/wp-json\/wp\/v2\/docs\/54307","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.foosales.com\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.foosales.com\/fr\/wp-json\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/help.foosales.com\/fr\/wp-json\/wp\/v2\/comments?post=54307"}],"version-history":[{"count":0,"href":"https:\/\/help.foosales.com\/fr\/wp-json\/wp\/v2\/docs\/54307\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/help.foosales.com\/fr\/wp-json\/wp\/v2\/docs\/458"}],"next":[{"title":"FooSales prend-il en charge les num\u00e9ros de commande personnalis\u00e9s ?","link":"https:\/\/help.foosales.com\/fr\/docs\/frequently-asked-questions\/using-foosales\/does-foosales-support-custom-order-numbers\/","href":"https:\/\/help.foosales.com\/fr\/wp-json\/wp\/v2\/docs\/54339"}],"prev":[{"title":"Comment puis-je limiter le nombre de commandes qui sont r\u00e9cup\u00e9r\u00e9es dans ma boutique ?","link":"https:\/\/help.foosales.com\/fr\/docs\/frequently-asked-questions\/using-foosales\/how-do-i-limit-the-number-of-orders-that-get-fetched-from-my-store\/","href":"https:\/\/help.foosales.com\/fr\/wp-json\/wp\/v2\/docs\/53491"}],"wp:attachment":[{"href":"https:\/\/help.foosales.com\/fr\/wp-json\/wp\/v2\/media?parent=54307"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.foosales.com\/fr\/wp-json\/wp\/v2\/doc_tag?post=54307"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}