{"id":54506,"date":"2021-12-01T11:50:35","date_gmt":"2021-12-01T18:50:35","guid":{"rendered":"https:\/\/help.foosales.com\/docs\/topics\/background-data-refresh\/"},"modified":"2026-07-24T18:43:43","modified_gmt":"2026-07-25T00:43:43","slug":"rafraichissement-des-donnees-en-arriere-plan","status":"publish","type":"docs","link":"https:\/\/help.foosales.com\/fr\/docs\/topics\/background-data-refresh\/","title":{"rendered":"Actualisation des donn\u00e9es de base"},"content":{"rendered":"<p>FooSales caches data on your devices and updates are fetched either <strong>manuellement<\/strong> ou <strong>automatiquement<\/strong> en arri\u00e8re-plan.<\/p>\n<h2>Liens rapides<\/h2>\n<ul>\n<li><a href=\"#manual-data-updates\">Mises \u00e0 jour manuelles des donn\u00e9es<\/a>\n<ul>\n<li><a href=\"#tablet-apps\">Applications pour tablettes<\/a><\/li>\n<li><a href=\"#web-app\">Application Web<\/a><\/li>\n<\/ul>\n<\/li>\n<li><a href=\"#automatic-data-updates\">Mises \u00e0 jour automatiques des donn\u00e9es<\/a><\/li>\n<li><a href=\"#clearing-locally-stored-data\">Effacement des donn\u00e9es stock\u00e9es localement<\/a><\/li>\n<\/ul>\n<h2>Mises \u00e0 jour manuelles des donn\u00e9es<\/h2>\n<p>Si vous avez d\u00e9sactiv\u00e9 les mises \u00e0 jour automatiques des donn\u00e9es en arri\u00e8re-plan, ou si vous souhaitez simplement obtenir rapidement les derni\u00e8res mises \u00e0 jour, vous pouvez d\u00e9clencher manuellement une mise \u00e0 jour des donn\u00e9es dans FooSales.<\/p>\n<h3>Apps<\/h3>\n<p>Si vous tirez vers le bas au-dessus des listes de produits, de commandes ou de clients, FooSales effectuera une v\u00e9rification rapide pour voir si des produits ou des commandes ont \u00e9t\u00e9 mis \u00e0 jour dans WooCommerce ou si de nouveaux clients ont \u00e9t\u00e9 enregistr\u00e9s depuis la derni\u00e8re fois que vous avez actualis\u00e9 manuellement les listes. Vous verrez la date de la derni\u00e8re mise \u00e0 jour des donn\u00e9es et, si vous avez activ\u00e9 les mises \u00e0 jour automatiques en arri\u00e8re-plan, la date de la prochaine mise \u00e0 jour automatique des donn\u00e9es. Les commandes et les produits nouvellement ajout\u00e9s ou mis \u00e0 jour appara\u00eetront automatiquement dans l'application et seront mis en cache sur votre appareil. Tout nouveau client enregistr\u00e9 sera ajout\u00e9 \u00e0 votre liste de clients et \u00e9galement mis en cache sur votre appareil.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-56430 size-large\" src=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.37.03-1024x768.png\" alt=\"\" width=\"1024\" height=\"768\" title=\"\" srcset=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.37.03-1024x768.png 1024w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.37.03-300x225.png 300w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.37.03-768x576.png 768w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.37.03-1536x1152.png 1536w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.37.03-2048x1536.png 2048w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.37.03-16x12.png 16w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h3>Application Web<\/h3>\n<p>Si vous cliquez sur l'ic\u00f4ne d'actualisation situ\u00e9e au-dessus des listes de produits, de commandes ou de clients, FooSales effectuera une v\u00e9rification rapide pour voir si des produits ou des commandes ont \u00e9t\u00e9 mis \u00e0 jour dans WooCommerce ou si de nouveaux clients ont \u00e9t\u00e9 enregistr\u00e9s depuis la derni\u00e8re fois que vous avez actualis\u00e9 manuellement les listes. Si vous survolez l'ic\u00f4ne d'actualisation avec votre souris, vous pourrez voir quand la derni\u00e8re mise \u00e0 jour des donn\u00e9es a \u00e9t\u00e9 effectu\u00e9e et, si vous avez activ\u00e9 les mises \u00e0 jour automatiques en arri\u00e8re-plan, quand la prochaine mise \u00e0 jour automatique des donn\u00e9es est pr\u00e9vue. Les commandes et produits nouvellement ajout\u00e9s ou mis \u00e0 jour appara\u00eetront automatiquement dans l'application et seront mis en cache sur votre appareil. Tout nouveau client enregistr\u00e9 sera automatiquement ajout\u00e9 \u00e0 votre liste de clients et mis en cache sur votre appareil.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-56431 size-large\" src=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.38.58-1024x646.png\" alt=\"\" width=\"1024\" height=\"646\" title=\"\" srcset=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.38.58-1024x646.png 1024w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.38.58-300x189.png 300w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.38.58-768x484.png 768w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.38.58-1536x969.png 1536w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.38.58-2048x1292.png 2048w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.38.58-18x12.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2>Mises \u00e0 jour automatiques des donn\u00e9es<\/h2>\n<p>Si vous souhaitez que les mises \u00e0 jour soient r\u00e9cup\u00e9r\u00e9es \u00e0 intervalles r\u00e9guliers en arri\u00e8re-plan pendant que vous utilisez l'application, vous pouvez activer cette fonction en sp\u00e9cifiant la fr\u00e9quence \u00e0 laquelle FooSales doit v\u00e9rifier les mises \u00e0 jour. Si vous ouvrez l'application <strong>\u00c9cran des param\u00e8tres<\/strong> dans l'application, un curseur vous permet de contr\u00f4ler la fr\u00e9quence de ces mises \u00e0 jour en arri\u00e8re-plan.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-56432 size-large\" src=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.40.42-1024x391.png\" alt=\"\" width=\"1024\" height=\"391\" title=\"\" srcset=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.40.42-1024x391.png 1024w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.40.42-300x115.png 300w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.40.42-768x293.png 768w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.40.42-18x7.png 18w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.40.42.png 1310w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>R\u00e9gler le curseur \u00e0 sa valeur minimale de <strong>0 minute<\/strong> (zero) will disable automatic background updates. In this scenario, the only way to fetch updates would be to use the manual method explained above by pulling down to refresh within the product, order or customer lists in the iPhone\/iPad or Android apps, or by clicking on the refresh icon in the web app.<\/p>\n<p>Please note that if you minimize or close the FooSales iPhone\/iPad or Android app, the background data updates will be <strong>suspendu<\/strong> afin d'\u00e9viter une utilisation inutile de la batterie et des donn\u00e9es. Lors de la restauration ou de la r\u00e9ouverture de l'application pour tablette, les mises \u00e0 jour en arri\u00e8re-plan reprennent. Une v\u00e9rification des mises \u00e0 jour est effectu\u00e9e d\u00e8s que l'application redevient active apr\u00e8s s'\u00eatre connect\u00e9e \u00e0 votre magasin, puis les v\u00e9rifications suivantes sont effectu\u00e9es \u00e0 la fr\u00e9quence sp\u00e9cifi\u00e9e.<\/p>\n<h2>Effacement des donn\u00e9es stock\u00e9es localement<\/h2>\n<p>Si vous souhaitez effacer toutes les donn\u00e9es mises en cache sur votre appareil, il vous suffit d'appuyer sur le bouton <strong>Reset<\/strong>\u00a0sur le bouton <strong>Param\u00e8tres<\/strong> pour supprimer toutes les donn\u00e9es stock\u00e9es localement et resynchroniser les donn\u00e9es de votre magasin. Cette \u00e9tape peut s'av\u00e9rer utile pour r\u00e9soudre certains probl\u00e8mes tels que les produits en double et les probl\u00e8mes de resynchronisation de la base de donn\u00e9es. Cette op\u00e9ration peut prendre quelques minutes et vous ne pourrez pas utiliser l'application tant que le processus n'est pas termin\u00e9. Une fois cette op\u00e9ration effectu\u00e9e, FooSales stockera \u00e0 nouveau les donn\u00e9es localement sur l'appareil.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-56433 size-large\" src=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.42.56-1024x406.png\" alt=\"\" width=\"1024\" height=\"406\" title=\"\" srcset=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.42.56-1024x406.png 1024w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.42.56-300x119.png 300w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.42.56-768x304.png 768w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.42.56-18x7.png 18w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.42.56.png 1232w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" 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