{"id":55251,"date":"2024-05-01T11:22:13","date_gmt":"2024-05-01T17:22:13","guid":{"rendered":"https:\/\/help.foosales.com\/?post_type=docs&#038;p=55251"},"modified":"2024-07-30T12:55:46","modified_gmt":"2024-07-30T18:55:46","slug":"paiements-fractionnes","status":"publish","type":"docs","link":"https:\/\/help.foosales.com\/fr\/docs\/topics\/payments\/split-payments\/","title":{"rendered":"Paiements fractionn\u00e9s"},"content":{"rendered":"<p>Les paiements fractionn\u00e9s (\u00e9galement appel\u00e9s \"paiements partiels\" ou \"appels d'offres fractionn\u00e9s\") permettent \u00e0 un client d'utiliser plusieurs modes de paiement (esp\u00e8ces, carte, ch\u00e8que, etc.) pour r\u00e9gler une seule commande. Il peut \u00e9galement s'agir d'un moyen utile pour les amis, la famille et les coll\u00e8gues de payer des achats group\u00e9s, des d\u00e9penses communes ou des cadeaux.<\/p>\n<h2>Liens rapides<\/h2>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><a href=\"#enabling-split-payments\">Activation des paiements fractionn\u00e9s<\/a><\/li>\n<li><a href=\"#adding-split-payments-during-checkout\">Ajouter des paiements fractionn\u00e9s lors du paiement<\/a><\/li>\n<li><a href=\"#order-details\">D\u00e9tails de la commande<\/a><\/li>\n<li><a href=\"#refunding-split-payments\">Paiements fractionn\u00e9s de remboursement<\/a><\/li>\n<li><a href=\"#pos-payments-in-wordpress\">POS Paiements en WordPress<\/a><\/li>\n<li><a href=\"#updating-pos-payments-for-past-orders\">Mise \u00e0 jour des paiements POS pour les commandes pass\u00e9es<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2>Activation des paiements fractionn\u00e9s<\/h2>\n<p>Vous pouvez utiliser cette fonctionnalit\u00e9 en activant la fonction <strong>Paiement fractionn\u00e9<\/strong> sur l'\u00e9cran de gestion des modes de paiement de WooCommerce. Pour en savoir plus <a href=\"https:\/\/help.foosales.com\/fr\/documents\/themes\/paiements\/\" target=\"_blank\" rel=\"noopener\" data-id=\"31\">l'activation et la gestion des m\u00e9thodes de paiement<\/a> pour FooSales.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-large wp-image-55250\" src=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/split_payments_payment_method-1024x469.png\" alt=\"\" width=\"1024\" height=\"469\" title=\"\" srcset=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/split_payments_payment_method-1024x469.png 1024w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/split_payments_payment_method-300x137.png 300w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/split_payments_payment_method-768x352.png 768w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/split_payments_payment_method-1536x704.png 1536w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/split_payments_payment_method-18x8.png 18w, https:\/\/help.foosales.com\/wp-content\/uploads\/2019\/09\/split_payments_payment_method.png 1834w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2>Ajouter des paiements fractionn\u00e9s lors du paiement<\/h2>\n<p>Apr\u00e8s avoir recharg\u00e9 l'application FooSales, vous pouvez s\u00e9lectionner <strong>Paiement fractionn\u00e9<\/strong> comme mode de paiement. Cliquez sur le bouton <strong>Ajouter<\/strong> pour ouvrir l'interface des paiements fractionn\u00e9s.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-large wp-image-55252\" src=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/split_payment_checkout-1024x724.png\" alt=\"\" width=\"1024\" height=\"724\" title=\"\" srcset=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/split_payment_checkout-1024x724.png 1024w, https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/split_payment_checkout-300x212.png 300w, https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/split_payment_checkout-768x543.png 768w, https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/split_payment_checkout-18x12.png 18w, https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/split_payment_checkout.png 1182w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>L'interface de fractionnement des paiements vous permet d'ajouter plusieurs paiements en utilisant une combinaison des autres m\u00e9thodes de paiement activ\u00e9es. Vous pouvez activer <strong>division automatique<\/strong> qui divisera le solde d\u00fb en parts \u00e9gales entre les paiements ajout\u00e9s. Vous pouvez toujours ajuster manuellement le montant \u00e0 d\u00e9biter pour chaque paiement. Une fois qu'un paiement a \u00e9t\u00e9 d\u00e9bit\u00e9, le solde restant d\u00fb est \u00e0 nouveau divis\u00e9 en parts \u00e9gales entre les paiements restants non pay\u00e9s.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-large wp-image-55253\" src=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/split_payments_interface-690x1024.png\" alt=\"\" width=\"690\" height=\"1024\" title=\"\" srcset=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/split_payments_interface-690x1024.png 690w, https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/split_payments_interface-202x300.png 202w, https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/split_payments_interface-768x1140.png 768w, https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/split_payments_interface-1035x1536.png 1035w, https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/split_payments_interface-8x12.png 8w, https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/split_payments_interface.png 1172w\" sizes=\"(max-width: 690px) 100vw, 690px\" \/><\/p>\n<p>Une fois que vous avez ajout\u00e9 et d\u00e9bit\u00e9 les paiements, vous pouvez soumettre la commande \u00e0 votre magasin.\u00a0<strong>A noter :<\/strong> il est possible de soumettre une commande lorsqu'il y a un solde d\u00fb (dans les cas o\u00f9 le client pourrait payer le solde \u00e0 l'encaissement par exemple), mais un message de confirmation s'affichera avant de soumettre la commande.<\/p>\n<h2>D\u00e9tails de la commande<\/h2>\n<p>Apr\u00e8s l'envoi de la commande, l'onglet \"D\u00e9tails de la commande\" de la page d'accueil du site Internet de la Commission europ\u00e9enne s'affiche. <strong>\u00c9cran des commandes<\/strong> affichera la liste de tous les paiements pour la commande. Les paiements individuels sont d\u00e9sormais \u00e9galement affich\u00e9s lors de l'impression d'un re\u00e7u pour une commande.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-55254\" src=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/order_details_split_payments-1024x878.png\" alt=\"\" width=\"1024\" height=\"878\" title=\"\" srcset=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/order_details_split_payments-1024x878.png 1024w, https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/order_details_split_payments-300x257.png 300w, https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/order_details_split_payments-768x658.png 768w, https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/order_details_split_payments-14x12.png 14w, https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/order_details_split_payments.png 1178w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2>Paiements fractionn\u00e9s de remboursement<\/h2>\n<p>Le remboursement d'un ordre de paiement fractionn\u00e9 fonctionne de la m\u00eame mani\u00e8re que le remboursement d'un ordre de paiement fractionn\u00e9. <a href=\"https:\/\/help.foosales.com\/fr\/documents\/themes\/commandes\/#processing-order-refunds\" target=\"_blank\" rel=\"noopener\" data-id=\"\">remboursement d'une commande r\u00e9guli\u00e8re<\/a>Toutefois, si vous avez utilis\u00e9 le <a href=\"https:\/\/help.foosales.com\/fr\/documents\/themes\/paiements\/integration-des-paiements-square\/\" target=\"_blank\" rel=\"noopener\" data-id=\"1445\">Square<\/a> ou <a href=\"https:\/\/help.foosales.com\/fr\/documents\/themes\/paiements\/integration-des-paiements-stripe\/\" target=\"_blank\" rel=\"noopener\" data-id=\"54115\">Stripe<\/a> pour l'int\u00e9gration des cartes de paiement pour les paiements fractionn\u00e9s, une troisi\u00e8me \u00e9tape suppl\u00e9mentaire vous sera propos\u00e9e dans le processus de remboursement afin de rembourser les paiements fractionn\u00e9s individuels sur la carte qui a \u00e9t\u00e9 d\u00e9bit\u00e9e \u00e0 l'origine.\u00a0<strong>A noter :<\/strong> le remboursement d'une commande par l'interm\u00e9diaire de l'interface WooCommerce dans votre tableau de bord d'administration WordPress <strong>ne sera pas<\/strong> rembourse automatiquement les paiements fractionn\u00e9s. Nous recommandons donc vivement d'effectuer cette op\u00e9ration par l'interm\u00e9diaire des applications FooSales.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-55255\" src=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/refund_split_payment-1024x731.png\" alt=\"\" width=\"1024\" height=\"731\" title=\"\" srcset=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/refund_split_payment-1024x731.png 1024w, https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/refund_split_payment-300x214.png 300w, https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/refund_split_payment-768x548.png 768w, https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/refund_split_payment-18x12.png 18w, https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/refund_split_payment.png 1174w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2>POS Paiements en WordPress<\/h2>\n<p>Le menu FooSales de votre tableau de bord d'administration WordPress comporte d\u00e9sormais un sous-menu intitul\u00e9 <strong>POS Paiements<\/strong>. Cet \u00e9cran r\u00e9pertorie tous les paiements individuels effectu\u00e9s pour les ordres soumis \u00e0 l'aide de FooSales, que des paiements fractionn\u00e9s aient \u00e9t\u00e9 utilis\u00e9s ou non.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-55257 size-large\" src=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/pos_payments_listing-1024x302.png\" alt=\"\" width=\"1024\" height=\"302\" title=\"\" srcset=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/pos_payments_listing-1024x302.png 1024w, https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/pos_payments_listing-300x88.png 300w, https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/pos_payments_listing-768x226.png 768w, https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/pos_payments_listing-1536x452.png 1536w, https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/pos_payments_listing-2048x603.png 2048w, https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/pos_payments_listing-18x5.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>Lorsque vous ouvrez une commande qui a \u00e9t\u00e9 soumise \u00e0 l'aide de FooSales dans votre tableau de bord d'administration de WordPress, vous verrez une bo\u00eete m\u00e9ta suppl\u00e9mentaire qui r\u00e9pertorie tous les paiements POS de la commande.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-55258\" src=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/order_with_split_payments-1024x488.png\" alt=\"\" width=\"1024\" height=\"488\" title=\"\" srcset=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/order_with_split_payments-1024x488.png 1024w, https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/order_with_split_payments-300x143.png 300w, https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/order_with_split_payments-768x366.png 768w, https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/order_with_split_payments-1536x731.png 1536w, https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/order_with_split_payments-18x9.png 18w, https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/order_with_split_payments.png 1714w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2>Mise \u00e0 jour des paiements POS pour les commandes pass\u00e9es<\/h2>\n<p>Les commandes pass\u00e9es avant le <strong>FooSales plugin version 1.38.0<\/strong> verront leurs paiements POS automatiquement g\u00e9n\u00e9r\u00e9s lorsque la commande sera ouverte dans le tableau de bord d'administration de WordPress. Ces paiements POS g\u00e9n\u00e9r\u00e9s automatiquement seront alors visibles sur la page d'accueil de <strong>POS Paiements<\/strong> \u00e9cran. Si vous souhaitez mettre \u00e0 jour des commandes ant\u00e9rieures pour que leurs paiements POS soient automatiquement g\u00e9n\u00e9r\u00e9s en masse, vous pouvez le faire en ouvrant l'\u00e9cran <strong>Onglet Paiements<\/strong> dans le <a href=\"https:\/\/help.foosales.com\/fr\/documents\/themes\/plugin-foosales\/parametres-du-plugin\/\">Param\u00e8tres du plugin FooSales<\/a>. Un compteur vous indiquera le nombre de commandes pass\u00e9es via FooSales dont les paiements POS n'ont pas encore \u00e9t\u00e9 g\u00e9n\u00e9r\u00e9s. Cliquez sur le bouton\u00a0<strong>Mise \u00e0 jour des commandes<\/strong> pour mettre \u00e0 jour les commandes par lots de 100.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-55260 size-large\" src=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/update_past_orders_pos_payments-1024x552.png\" alt=\"\" width=\"1024\" height=\"552\" title=\"\" srcset=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/update_past_orders_pos_payments-1024x552.png 1024w, https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/update_past_orders_pos_payments-300x162.png 300w, https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/update_past_orders_pos_payments-768x414.png 768w, https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/update_past_orders_pos_payments-1536x828.png 1536w, https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/update_past_orders_pos_payments-18x10.png 18w, https:\/\/help.foosales.com\/wp-content\/uploads\/2024\/04\/update_past_orders_pos_payments.png 2008w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" 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