{"id":54506,"date":"2021-12-01T11:50:35","date_gmt":"2021-12-01T18:50:35","guid":{"rendered":"https:\/\/help.foosales.com\/docs\/topics\/background-data-refresh\/"},"modified":"2026-07-24T18:43:43","modified_gmt":"2026-07-25T00:43:43","slug":"atualizacao-de-dados-em-segundo-plano","status":"publish","type":"docs","link":"https:\/\/help.foosales.com\/pt\/docs\/topics\/background-data-refresh\/","title":{"rendered":"Atualiza\u00e7\u00e3o de dados de fundo"},"content":{"rendered":"<p>FooSales caches data on your devices and updates are fetched either <strong>manualmente<\/strong> ou <strong>automaticamente<\/strong> em segundo plano.<\/p>\n<h2>Liga\u00e7\u00f5es r\u00e1pidas<\/h2>\n<ul>\n<li><a href=\"#manual-data-updates\">Actualiza\u00e7\u00f5es manuais de dados<\/a>\n<ul>\n<li><a href=\"#tablet-apps\">Aplica\u00e7\u00f5es para tablets<\/a><\/li>\n<li><a href=\"#web-app\">Aplica\u00e7\u00e3o Web<\/a><\/li>\n<\/ul>\n<\/li>\n<li><a href=\"#automatic-data-updates\">Actualiza\u00e7\u00f5es autom\u00e1ticas de dados<\/a><\/li>\n<li><a href=\"#clearing-locally-stored-data\">Limpar dados armazenados localmente<\/a><\/li>\n<\/ul>\n<h2>Actualiza\u00e7\u00f5es manuais de dados<\/h2>\n<p>Se tiver desativado as actualiza\u00e7\u00f5es autom\u00e1ticas de dados em segundo plano, ou se pretender simplesmente obter rapidamente as \u00faltimas actualiza\u00e7\u00f5es de dados, pode ativar manualmente uma atualiza\u00e7\u00e3o de dados no FooSales.<\/p>\n<h3>Apps<\/h3>\n<p>Se voc\u00ea puxar para baixo acima das listas de produtos, pedidos ou clientes, o FooSales far\u00e1 uma verifica\u00e7\u00e3o r\u00e1pida para ver se houve alguma atualiza\u00e7\u00e3o no WooCommerce para produtos ou pedidos ou quaisquer novos clientes registrados desde a \u00faltima vez que voc\u00ea atualizou manualmente as listas. Voc\u00ea ver\u00e1 quando foi a \u00faltima atualiza\u00e7\u00e3o de dados e, se voc\u00ea ativou as atualiza\u00e7\u00f5es autom\u00e1ticas em segundo plano, quando ser\u00e1 a pr\u00f3xima atualiza\u00e7\u00e3o autom\u00e1tica de dados. Quaisquer encomendas e produtos recentemente adicionados ou actualizados aparecer\u00e3o automaticamente na aplica\u00e7\u00e3o e ser\u00e3o armazenados em cache no seu dispositivo. Todos os clientes recentemente registados ser\u00e3o adicionados \u00e0 sua lista de clientes e tamb\u00e9m ser\u00e3o armazenados em cache no seu dispositivo.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-56430 size-large\" src=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.37.03-1024x768.png\" alt=\"\" width=\"1024\" height=\"768\" title=\"\" srcset=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.37.03-1024x768.png 1024w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.37.03-300x225.png 300w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.37.03-768x576.png 768w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.37.03-1536x1152.png 1536w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.37.03-2048x1536.png 2048w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.37.03-16x12.png 16w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h3>Aplica\u00e7\u00e3o Web<\/h3>\n<p>Se voc\u00ea clicar no \u00edcone de atualiza\u00e7\u00e3o acima das listas de produtos, pedidos ou clientes, o FooSales far\u00e1 uma verifica\u00e7\u00e3o r\u00e1pida para ver se houve alguma atualiza\u00e7\u00e3o no WooCommerce para produtos ou pedidos, ou algum cliente rec\u00e9m registrado desde a \u00faltima vez que voc\u00ea atualizou manualmente as listas. Se voc\u00ea passar o mouse sobre o \u00edcone de atualiza\u00e7\u00e3o, poder\u00e1 ver quando a \u00faltima atualiza\u00e7\u00e3o de dados foi conclu\u00edda e, se voc\u00ea ativou as atualiza\u00e7\u00f5es autom\u00e1ticas em segundo plano, quando a pr\u00f3xima atualiza\u00e7\u00e3o autom\u00e1tica de dados est\u00e1 programada. Quaisquer encomendas e produtos recentemente adicionados ou actualizados aparecer\u00e3o automaticamente na aplica\u00e7\u00e3o e ser\u00e3o armazenados em cache no seu dispositivo. Todos os clientes recentemente registados ser\u00e3o automaticamente adicionados \u00e0 sua lista de clientes e armazenados em cache no seu dispositivo.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-56431 size-large\" src=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.38.58-1024x646.png\" alt=\"\" width=\"1024\" height=\"646\" title=\"\" srcset=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.38.58-1024x646.png 1024w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.38.58-300x189.png 300w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.38.58-768x484.png 768w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.38.58-1536x969.png 1536w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.38.58-2048x1292.png 2048w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.38.58-18x12.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2>Actualiza\u00e7\u00f5es autom\u00e1ticas de dados<\/h2>\n<p>Se pretender que as actualiza\u00e7\u00f5es sejam obtidas em intervalos de tempo definidos em segundo plano enquanto utiliza a aplica\u00e7\u00e3o, pode ativar esta funcionalidade especificando a frequ\u00eancia com que o FooSales deve procurar actualiza\u00e7\u00f5es. Se abrir a aplica\u00e7\u00e3o <strong>Ecr\u00e3 de defini\u00e7\u00f5es<\/strong> na aplica\u00e7\u00e3o, existe um cursor que pode utilizar para controlar a frequ\u00eancia com que estas actualiza\u00e7\u00f5es em segundo plano ocorrem.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-56432 size-large\" src=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.40.42-1024x391.png\" alt=\"\" width=\"1024\" height=\"391\" title=\"\" srcset=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.40.42-1024x391.png 1024w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.40.42-300x115.png 300w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.40.42-768x293.png 768w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.40.42-18x7.png 18w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.40.42.png 1310w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>Colocar o seletor no seu valor m\u00ednimo de <strong>0 minutos<\/strong> (zero) will disable automatic background updates. In this scenario, the only way to fetch updates would be to use the manual method explained above by pulling down to refresh within the product, order or customer lists in the iPhone\/iPad or Android apps, or by clicking on the refresh icon in the web app.<\/p>\n<p>Please note that if you minimize or close the FooSales iPhone\/iPad or Android app, the background data updates will be <strong>suspenso<\/strong> para evitar a utiliza\u00e7\u00e3o desnecess\u00e1ria da bateria e dos dados. Ao restaurar ou abrir novamente a aplica\u00e7\u00e3o para tablet, as actualiza\u00e7\u00f5es em segundo plano ser\u00e3o retomadas. \u00c9 efectuada uma verifica\u00e7\u00e3o de atualiza\u00e7\u00e3o assim que a aplica\u00e7\u00e3o fica novamente ativa depois de se ligar \u00e0 sua loja e, em seguida, s\u00e3o efectuadas verifica\u00e7\u00f5es subsequentes com a frequ\u00eancia especificada.<\/p>\n<h2>Limpar dados armazenados localmente<\/h2>\n<p>Se pretender limpar todos os dados armazenados em cache no seu dispositivo, pode faz\u00ea-lo tocando simplesmente no bot\u00e3o <strong>Reset<\/strong>\u00a0no bot\u00e3o <strong>Defini\u00e7\u00f5es<\/strong> para remover todos os dados armazenados localmente e ressincronizar os dados da sua loja. Esta pode ser uma etapa de resolu\u00e7\u00e3o de problemas \u00fatil para resolver determinados problemas, como produtos duplicados e problemas com a ressincroniza\u00e7\u00e3o da base de dados. Isto pode demorar alguns minutos e n\u00e3o ser\u00e1 poss\u00edvel utilizar a aplica\u00e7\u00e3o at\u00e9 que o processo esteja conclu\u00eddo. Depois de conclu\u00eddo, o FooSales voltar\u00e1 a armazenar os dados localmente no dispositivo.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-56433 size-large\" src=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.42.56-1024x406.png\" alt=\"\" width=\"1024\" height=\"406\" title=\"\" srcset=\"https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.42.56-1024x406.png 1024w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.42.56-300x119.png 300w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.42.56-768x304.png 768w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.42.56-18x7.png 18w, https:\/\/help.foosales.com\/wp-content\/uploads\/2021\/12\/Screenshot-2026-07-24-at-17.42.56.png 1232w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" 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