{"id":54704,"date":"2022-03-11T14:07:54","date_gmt":"2022-03-11T21:07:54","guid":{"rendered":"https:\/\/help.foosales.com\/docs\/frequently-asked-questions\/general\/where-do-i-get-a-website-status-report\/"},"modified":"2024-10-18T17:54:50","modified_gmt":"2024-10-18T23:54:50","slug":"onde-posso-obter-um-relatorio-sobre-o-estado-do-sitio-web","status":"publish","type":"docs","link":"https:\/\/help.foosales.com\/pt\/docs\/frequently-asked-questions\/general\/where-do-i-get-a-website-status-report\/","title":{"rendered":"Onde posso obter um relat\u00f3rio sobre o estado do s\u00edtio Web?"},"content":{"rendered":"<p>Ao enviar um pedido de assist\u00eancia t\u00e9cnica, solicitamos o seu <strong>Relat\u00f3rio do estado do s\u00edtio Web<\/strong> que inclui informa\u00e7\u00f5es \u00fateis que nos ajudar\u00e3o a resolver o seu problema.<\/p>\n<p>Siga estas instru\u00e7\u00f5es antes de enviar um pedido de assist\u00eancia t\u00e9cnica:<\/p>\n<ul>\n<li>Navegar para o seu:<strong>\u00a0S\u00edtio Web WP<\/strong>\u00a0&gt; <strong>Painel de controlo do administrador<\/strong> &gt; <strong>WooCommerce<\/strong> &gt; <strong>Estado<\/strong><\/li>\n<li>Clique no bot\u00e3o <strong>Obter relat\u00f3rio do sistema<\/strong> bot\u00e3o<\/li>\n<li>Clique no bot\u00e3o <strong>Descarregar para apoio<\/strong> bot\u00e3o<\/li>\n<li>Abrir o <a href=\"https:\/\/help.foosales.com\/pt\/contacto\/apoio\/\">FooSales Apoio ao cliente<\/a> p\u00e1gina no seu navegador web<\/li>\n<li>Carregue o seu <strong>Relat\u00f3rio do estado do s\u00edtio Web<\/strong> (ficheiro .txt) juntamente com quaisquer capturas de ecr\u00e3 relevantes, clicando no \u00edcone do clipe de papel por baixo da caixa de descri\u00e7\u00e3o<\/li>\n<li><strong>Enviar<\/strong> o bilhete<\/li>\n<\/ul>","protected":false},"featured_media":0,"parent":54701,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_tag":[255,256],"class_list":["post-54704","docs","type-docs","status-publish","hentry","doc_tag-support","doc_tag-website-status-report"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/help.foosales.com\/pt\/wp-json\/wp\/v2\/docs\/54704","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.foosales.com\/pt\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.foosales.com\/pt\/wp-json\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/help.foosales.com\/pt\/wp-json\/wp\/v2\/comments?post=54704"}],"version-history":[{"count":0,"href":"https:\/\/help.foosales.com\/pt\/wp-json\/wp\/v2\/docs\/54704\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/help.foosales.com\/pt\/wp-json\/wp\/v2\/docs\/54701"}],"wp:attachment":[{"href":"https:\/\/help.foosales.com\/pt\/wp-json\/wp\/v2\/media?parent=54704"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.foosales.com\/pt\/wp-json\/wp\/v2\/doc_tag?post=54704"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}