If you’ve entered a barcode number in the SKU field of your product, but the product is not found when scanning the barcode with your iPad camera then it could be that the barcode is a UPC-A barcode. In this case a leading “0” is added to the barcode when scanned which means that the barcode numbers won’t match and the product won’t be found. To fix this you can add a “0” in front of your barcode number in your product’s SKU field. Please note that in this case the product will not be found when using a barcode scanning device.
Frequently Asked Questions
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- Pre-Sales
- I’m in! Where do I start?
- Does FooSales process payments or integrate with third-party card readers?
- Can I accept credit card payments over the phone?
- What languages do the FooSales apps support?
- Is there a live demo of FooSales?
- What is the definition of a “user” and “device” in a FooSales plan?
- Will I get access to FooSales on all supported platforms or are there hidden fees?
- Can I run FooSales on any computer?
- Can I run the FooSales web app on my own domain?
- Do you charge for technical support?
- What payment methods are accepted for FooSales plans and add-ons?
- Does FooSales work anywhere in the world?
- Can I use FooSales to manage multiple WooCommerce websites?
- Can I use FooSales without WooCommerce?
- How difficult is it to setup FooSales as I’m not very technical?
- How long does the FooSales setup process take?
- How much does FooSales cost?
- What license must I purchase to use FooSales on different subdomains?
- Setup
- What version of iOS does FooSales support?
- How do you install FooSales?
- What role/user permission do I need to log into FooSales?
- Can I connect the FooSales app to a cash drawer?
- How do I configure FooSales to work with an NGINX server?
- I’m unable to access FooSales due to a XML-RPC file access error?
- I’m having trouble logging into FooSales?
- What are the system requirements to use FooSales?
- What version of Android does FooSales support?
- How do I show or hide certain products or variations in the POS?
- How to set up a classic WordPress.com user
- Using FooSales
- How do I disable or customize order emails?
- How do I manage backorders in FooSales?
- How do I translate or change terminology for invoices and receipts?
- How do I remove the FooSales logo at the bottom of my receipts?
- How are taxes calculated for guest customers?
- Can I choose my own logo that will be printed on FooSales receipts?
- Can I choose which products display in FooSales?
- How do I create barcodes?
- How do I print receipts/invoices in FooSales?
- How do barcodes work in FooSales?
- Why does the text wrap onto the next line in my mPOP receipts?
- How do I limit the number of orders that get fetched from my store?
- Do I still need to enter a consumer key and secret to login to the web app?
- Why can’t I print receipts on my Bluetooth thermal printer?
- Does FooSales support custom order numbers?
- Why does FooSales not find my product when scanning its barcode with my iPad camera?
- How do I configure products that are sold in decimal quantities/units of measurement (length, weight etc.)?
- Why is FooSales stuck on “Payment processing” or “Waiting to pair” when using the Square Terminal?
- Errors
- Why do I receive the following error: FooSales Connection closed by peer (javax error)?
- I’m experiencing difficulties scanning barcodes
- Why do I get a network error when trying to connect to my store?
- Why do I get a network error when submitting an order?
- Why are the payment methods not displaying?
- Why does the app crash?
- Why does the Web app not cache store data or remember my settings?
- Integrations
- Privacy
- General
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