Need Help?

Please visit the FooSales Help Center and browse the FAQs before logging a support ticket for the fastest possible resolution.

In order for us to serve you best, please only submit one ticket per query as duplicate tickets and/or tickets regarding the same issue sent from multiple email addresses slow down our response times which are usually within 48 hours of receipt (Monday – Friday excluding certain public holidays).

    Your Details

    Query Details

    Important: If required, please do not directly send us website or FTP login details for your production or staging website. We request that you rather use a service like One-Time Secret and send us the secret link and passphrase instead. We strongly recommend that you create a staging copy of your website and send us these details if possible rather than your live production details as we may need to alter settings, disable plugins, update plugins and enable debug mode on your website to determine the cause of the issue.

    Screenshot/Screencast (optional)

    Upload a screenshot or video screencast to filebin.net or another file sharing service and paste the full file URL below (including 'http://' or 'https://')

    App and Plugin Details

    Website Status Report *

    Find this at: Your WP Website > Dashboard > WooCommerce > Status > Get Status Report
    Visit our Help Center for detailed instructions on how to get your website status report