If you are receiving a network error when connecting to your store, there might be a server configuration preventing the request from being sent or possibly some other error that occurred in your WordPress back-end. To check whether there was a WordPress error causing the connection to fail, you can open your WordPress admin dashboard […]
Why do I get a network error when trying to connect to my store? Read More »
Since version 1.1.0 of the FooSales web app, the way in which data is fetched and sent back to your store has changed. Previously, the FooSales web app connected to your WooCommerce store by using the WooCommerce REST API. The WooCommerce REST API authenticates through a Consumer key and Secret key that needs to be
Do I still need to enter a consumer key and secret to login to the web app? Read More »
If you are able to connect to your store, but receive a network error when submitting an order, there might be a server configuration preventing the request from being sent or possibly some other error that occurred in your WordPress back-end. To check whether there was a WordPress error causing the connection to fail, you
Why do I get a network error when submitting an order? Read More »
Common Issues: Have you installed and activated the FooSales WordPress plugin? Was your URL entered correctly? Did you enter the correct username and password? Does the WordPress user have appropriate permissions? Do you have any security plugins installed? Do you use a CAPTCHA plugin? Is REST API accessible? Is your site installed in a subdirectory
I’m having trouble logging into FooSales? Read More »
The FooSales iPad and Android tablet apps connect to your store using the FooSales REST API (primary) or WordPress XML-RPC (secondary). REST API is the preferred connection method as it is generally more stable and secure than XML-RPC. If the REST API is not accessible, the app will try to connect using XML-RPC as a fallback. FooSales uses
I’m unable to access FooSales due to a XML-RPC file access error? Read More »
Having trouble logging into FooSales apps? Visit our connection issue help guide where we outline common issues and how to resolve them. When loading the FooSales web app, you will be presented with a login screen that is used to connect to your store. Please enter your WooCommerce Store URL (this is the full website
Connecting the web app to your store Read More »
The FooSales iPad and Android tablet apps connect to your store using REST API (primary) or WordPress XML-RPC (secondary). REST API is the preferred connection method as it is generally more stable and secure than XML-RPC. In certain server environments, you might not be able to use the REST API and your web host or
XML-RPC connection issues Read More »
Having trouble logging into FooSales apps? Visit our connection issue help guide where we outline common issues and how to resolve them. When loading the FooSales iPad or Android tablet apps, you will be presented with a login screen that is used to connect FooSales to your store. Please enter your WooCommerce Store URL (this
Connecting the tablet apps to your store Read More »
Login to the FooSales web app: https://web.foosales.com The FooSales web app is a cross-platform browser based application that functions in a similar way to the FooSales tablet apps. The web app connects to your store securely using the FooSales REST API. The FooSales web app runs in most modern web browsers including Google Chrome, Safari,