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Why is FooSales stuck on “Payment processing” or “Waiting to pair” when using the Square Terminal?

When pairing or processing a payment or refund using a Square Terminal device, Square sends updates to FooSales via the Webhook subscription that you created when you first set up the Square Terminal Integration. If FooSales gets stuck waiting for the device to pair or for a payment or refund to complete processing, it could […]

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Square Payment Integration

  FooSales integrates with Square hardware to capture card payments directly within the FooSales apps for a seamless checkout experience. There is no need to synchronize product catalogs between your WooCommerce store and your Square account. Order totals are sent to Square at checkout and after the payment completes successfully, FooSales automatically completes the WooCommerce

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Will I get access to FooSales on all supported platforms or are there hidden fees?

An active FooSales plan gives you access to FooSales on all platforms for the same fee (iPad, Android tablet and web). The optional Square Payments add-on and Stripe Payments add-on are required for the payment integrations which can be purchased together with a plan or separately if you would like to add them in future.

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Does FooSales process payments or integrate with third-party card readers?

FooSales offers direct integrations with Square Terminal (all FooSales apps), Square Readers (tablet apps only) and Stripe Terminal readers to process payments. Refer to the Payments help section to learn more. If you don’t use Square or Stripe, card payments can be manually processed using any third-party card reader of your choice and set to

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Plugin settings

To view the FooSales plugin settings, login to your WordPress admin area and navigate to FooSales > Settings in the left sidebar. User Settings POS Customers Customer user role The FooSales apps will only fetch users with the selected roles. This can be customized by selecting other user role(s) in the multi-select box. Default Customer Select

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Pricing and Plans

Take a look at the FooSales Pricing FooSales Add-ons Upgrading a plan Canceling a plan Deactivate Auto-renewals FooSales offers a 7-day free trial that includes full use of the FooSales web and tablet apps. After 7 days have passed, you will need to purchase a FooSales Plan in order to continue using the apps. The

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Checkout

Once products have been added to your cart, you will need to complete the checkout process so that the customer order will be generated and saved within your WooCommerce database. To start the checkout process, select the Checkout button on the bottom right of the screen. You will then need to complete the following sections

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Payments

Payment methods not displaying correctly? Please read the following FAQ FooSales payment methods can be managed from within your WordPress admin area. Login to your WordPress admin area and go to FooSales > Settings > Payment Methods. Using the existing WooCommerce payment method management screen, you can enable/disable specific payment methods, change the display order, and give them custom titles by clicking on the Manage button.   Once

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